iPhone 17 Pro Max: screen black, restarts with apps
Hello Apple Support Team,
I am experiencing an issue with my iPhone 17 Pro Max (512 GB storage). The screen suddenly goes black for a second and the device restarts by itself. This usually happens when I open certain apps.
I have already tried the following troubleshooting steps:
- Updated iOS to the latest version (iOS 26.2.1)
- Updated all installed apps
- Reset All Settings
- Restarted the device multiple times
The problem still occurs. My battery health is 100%, and the phone has plenty of free storage space available.
I have been using the phone since January 9, and this issue has been happening repeatedly since then.
Could you please advise what might be causing this issue and what further steps I should take? If needed, I am ready to run diagnostics or visit an authorized service center.
Thank you in advance for your support.
Best regards,
Jasmin