iPhone 13 Pro Max Green Screen - Unresponsive

My relative’s iPhone 13 Pro Max has gone into a green screen. It is unresponsive, and you cannot see anything on it. Just green…. The iOS is the latest. Can anybody help?

I understand this is a widespread issue, but does anybody know what it is? Is it a hack? Apple please reach out to me.

iPhone 16e, iOS 26

Posted on Feb 17, 2026 12:49 AM

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Posted on Feb 17, 2026 12:51 AM

It is far from widespread, but some devices, close to failing, tend to fail during or soon after an update due to thermal stress..


First try forced restart https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

and if it is still green, take or send it to Apple for a repair estimate.

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iPhone 13 Pro Max Green Screen - Unresponsive

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