iPhone demanding Password entry when adding an application or subscription even if Face ID is enabled

Why does my iPhone keep asking for my password when I add an application or subscription even when I have Face ID enabled? This is very frustrating. We have password managers for a reason. Apple just lost a subscription because I just went straight to Peacock. Fix this!

Posted on Feb 18, 2026 7:54 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2026 3:58 PM

Go to Settings/FaceID & Passcode (or TouchID & passcode if you don’t have a device with FaceID)


Make sure iTunes & App Store is turned on. If it is, turn it off, then on again.


Regarding “Fix this!” you are implying that this is a problem with 1.5 billion iPhones that Apple can fix remotely. Sorry, but this is a problem with your iPhone, not all iPhones, or even a small subset of iPhones.


Regarding going straight to the provider’s site, that’s actually an excellent choice if the provider offers it.


And, as we are all users, not Apple representatives, we don’t care how you subscribe to a service.

1 reply
Question marked as Top-ranking reply

Feb 18, 2026 3:58 PM in response to nwallyj

Go to Settings/FaceID & Passcode (or TouchID & passcode if you don’t have a device with FaceID)


Make sure iTunes & App Store is turned on. If it is, turn it off, then on again.


Regarding “Fix this!” you are implying that this is a problem with 1.5 billion iPhones that Apple can fix remotely. Sorry, but this is a problem with your iPhone, not all iPhones, or even a small subset of iPhones.


Regarding going straight to the provider’s site, that’s actually an excellent choice if the provider offers it.


And, as we are all users, not Apple representatives, we don’t care how you subscribe to a service.

iPhone demanding Password entry when adding an application or subscription even if Face ID is enabled

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