Difficulty fitting AirPods Pro 2 ear tips to complete setup

I need help getting a pair of AirPods Pro 2 to fit my elderly mother.


My mom is starting to have various health issues. Unfortunately, losing her hearing is one of those issues.


I'd tried to do this a while back and held off for various reasons. This is why I'm using the 2nd version. When I initially tried it, I couldn't get passed the hearing test due their not being a good fit. I bought 3rd party ear tips and tried using them and no luck. I've tried sizes Small, Medium, and Large.


Should I try using different ear tips? Is there a company that makes better ones? I could afford to just run out and get some AirPods Pro 3 if that would be more helpful.


Any suggestions on how I can complete the setup process?


Thanks!

Posted on Feb 18, 2026 7:43 AM

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3 replies

Feb 19, 2026 8:33 PM in response to brettdavis4

In addition to previous reply, and if you need further assistance:

Re: "Should I try using different ear tips? Is there a company that makes better ones? I could afford to just run out and get some AirPods Pro 3 if that would be more helpful."


Wondering whether the replies in this other discussion thread my give some ideas.

https://discussions.apple.com/thread/256088774


Eg: others have tried experimenting with:

... "you dont have to have the same ear tip size in both ears".

... "over-the-ear loops that slip onto the AirPods"

... "third-party foam eartips".

Feb 19, 2026 8:05 PM in response to brettdavis4

Hi brettdavis4,

and welcome to this Apple (user-to-user) Community.


Re: "Difficulty fitting AirPods Pro 2 ear tips to complete setup

I need help getting a pair of AirPods Pro 2 to fit my elderly mother."


Wonderful to read that your mother has your help.

If you haven't already seen it: Apple support's online article (link below) may be helpful. (Eg: There's an animation that shows just how to rotate the AirPods)

See how to find the right fit:

https://support.apple.com/guide/airpods/dev5c4d302d7/web

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Difficulty fitting AirPods Pro 2 ear tips to complete setup

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