My screen-time passcode reverts back to an old code every time i try to set a new one up. I do not know the old code nor the backup AppleId that was used. Is there any other way to fix this than completely factory resetting my phone? And if not, do i have to use a desktop or is the factory reset in the settings enough.
iPhone 11, iOS 18
Is there any other way to fix this than completely factory resetting my phone?
Sorry, but no.
I do not know the old code nor the backup AppleId that was used.
Then, unfortunately you will not be able to factory reset the phone......because that requires that you enter the correct Apple ID Password as part of the reset process......no matter whether you are using a desktop, laptop or no computer.
Are you sure that you don't know the Apple ID Password? You would have used this multiple times to purchase apps or change certain settings on the phone.
If you really don't know the Apple ID Password.....and you are the original owner with a copy of the sales receipt for the phone........you can start an activation request with Apple. Here is the link:
start an Activation Lock support request.
Is there any other way to fix this than completely factory resetting my phone?
Sorry, but no.
I do not know the old code nor the backup AppleId that was used.
Then, unfortunately you will not be able to factory reset the phone......because that requires that you enter the correct Apple ID Password as part of the reset process......no matter whether you are using a desktop, laptop or no computer.
Are you sure that you don't know the Apple ID Password? You would have used this multiple times to purchase apps or change certain settings on the phone.
If you really don't know the Apple ID Password.....and you are the original owner with a copy of the sales receipt for the phone........you can start an activation request with Apple. Here is the link:
start an Activation Lock support request.
I do know my own apple id password, however the screen time settings my phone keep reverting back to were not set up with my apple id to begin with. And i also don’t know which one was used. Also, are there any ways to prevent this from happening again in the future? Cause this has happened more than once now and i would not want the settings to keep reverting back every time i try to setup a new screen-time code.
I do know my own apple id password, however the screen time settings my phone keep reverting back to were not set up with my apple id to begin with.
I do not know how this would be possible, so I am not able to help if this in fact what has happened.
Are you saying that another Apple ID was used with the iPhone?
it is and i am confused too.. thank you for your help anyway
Screen-time passcode reverts itself
