Refund not in my account

I by mistakenly bought an app plan of b612 app name and then I reported and asked for refund it is showing the money is refunded but I didn’t receive yet in my account GPay I’m having iPhone 16, version 26.2 … by when I’ll receive my money

Posted on Feb 19, 2026 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2026 1:04 PM

Hello~ See here…


https://support.apple.com/en-us/118224*


*How to check the status of your refund request

  1. Go to reportaproblem.apple.com and sign in to your Apple Account.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to request a refund.
  3. To see the status, tap or click Pending.

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


~Katana-San~


2 replies
Question marked as Top-ranking reply

Feb 19, 2026 1:04 PM in response to Shru83

Hello~ See here…


https://support.apple.com/en-us/118224*


*How to check the status of your refund request

  1. Go to reportaproblem.apple.com and sign in to your Apple Account.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to request a refund.
  3. To see the status, tap or click Pending.

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


~Katana-San~


Feb 19, 2026 12:59 PM in response to Shru83

Shru83 wrote:

I by mistakenly bought an app plan of b612 app name and then I reported and asked for refund it is showing the money is refunded but I didn’t receive yet in my account GPay I’m having iPhone 16, version 26.2 … by when I’ll receive my money

Generally takes 10 to 14 business days to get a refund, you can ask Gpay or your financial institution how long it will take.

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Refund not in my account

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