Standby on iPhone 17 Pro is not working. All the setting are set to green in Standby, but when I turn the phone horizontal and tap screen, the screen remains the same and does not go into standby screen. Need support to assist with the issue.
iPhone 17 Pro
StandBy only activates when all required conditions are met:
1. The phone must be charging
2. The phone must be placed horizontally and remain still. If the phone is tilted, wobbling, or not fully horizontal, StandBy won’t trigger.
3. The screen must be locked. StandBy only appears on the lock screen.
4. Portrait Orientation Lock must be OFF. If rotation lock is enabled, the phone will ignore horizontal orientation.
Axel F.
StandBy only activates when all required conditions are met:
1. The phone must be charging
2. The phone must be placed horizontally and remain still. If the phone is tilted, wobbling, or not fully horizontal, StandBy won’t trigger.
3. The screen must be locked. StandBy only appears on the lock screen.
4. Portrait Orientation Lock must be OFF. If rotation lock is enabled, the phone will ignore horizontal orientation.
Axel F.
Turning the iPhone horizontal is insufficient; it must be placed on a charger connected to a power source.
Hello Ctimmine,
That sounds like an issue with the charger. I've had that in the past with a poor charging stand (the screen would go on and off like you describe).
Try a direct wired charger or another changing stand.
Good luck.
All of those parameters are met. The red clock displays for 15 seconds and then the screen goes off. I can tap the screen and it displays again for 15 seconds and then goes blank again. New iPhone 17. There is no screen duration option after already following the directions to find that setting for (OFF/30 seconds/never.)
I tried plugging into charger and turned horizontal, and it's still not working, unfortunately. :(
iPhone 17 Pro Standby is not working
