iPhone 15 freezes, auto-shuts down every 10-20 mins

Hi everyone,

I’m using an iPhone 15 with iOS 17.5.1. My phone has been shutting down automatically every 10–20 minutes. Before it shuts down, the screen freezes and apps (especially Instagram) stop responding. The back option doesn’t work and the phone becomes completely stuck, then it restarts by itself.

This is not happening only with Instagram other apps are also not working properly.

I have not updated to the latest iOS version because I saw update-related problems on social media and was worried. Also, I currently don’t have enough storage space available to install the new update.

#iphoneshuttingdown

Posted on Feb 20, 2026 7:57 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2026 10:13 AM

I would be more worried about the malware protections you do not have installed.


re space, you will have to either shovel the silage out of social media apps, or if it is all photos then.

Use icloud correctly for more space

Ensure you are syncing to your iCloud Photos (iPhone, Settings, [tap your name], iCloud, Photos, Sync this iPhone)


In the same settings ensure Optimise this iphone is turned on


If this is the first time you turned iCloud photos on leave it 2 days to sync on a good wifi.


 When you are sure that iCloud has all your images and movies you can backup the phone and erase it to factory status, then restore the backup.


The on-phone images will then be sync'd down from iCloud in the minimum size possible (aka thumbnails). You will also lose excess System data which will have accumulated after 2 years without updating.


Then update to iOS26.3


Then have the battery replaced even if nowhere near 80% with Apple Support's help


Resources needed:


Set up and use iCloud Photos – Apple Support (UK)


How to back up your iPhone, iPad, and iPod touch - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


 

3 replies
Question marked as Top-ranking reply

Feb 20, 2026 10:13 AM in response to thanha80

I would be more worried about the malware protections you do not have installed.


re space, you will have to either shovel the silage out of social media apps, or if it is all photos then.

Use icloud correctly for more space

Ensure you are syncing to your iCloud Photos (iPhone, Settings, [tap your name], iCloud, Photos, Sync this iPhone)


In the same settings ensure Optimise this iphone is turned on


If this is the first time you turned iCloud photos on leave it 2 days to sync on a good wifi.


 When you are sure that iCloud has all your images and movies you can backup the phone and erase it to factory status, then restore the backup.


The on-phone images will then be sync'd down from iCloud in the minimum size possible (aka thumbnails). You will also lose excess System data which will have accumulated after 2 years without updating.


Then update to iOS26.3


Then have the battery replaced even if nowhere near 80% with Apple Support's help


Resources needed:


Set up and use iCloud Photos – Apple Support (UK)


How to back up your iPhone, iPad, and iPod touch - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


 

iPhone 15 freezes, auto-shuts down every 10-20 mins

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