There are two ways to get this bundle: through Apple and through Peacock TV. You may need to cancel one of them if you already have both (as one provider can’t edit the administration of the other). Else you would end up paying double for one of these services.
Each service requires their own account and password. Setting up with one would ask for account credentials for the other:
- If you signed up for the bundle through Apple, then there should be a step to supply a separate account for Peacock TV.
User StellaCal23 wrote a few months ago that she got it working by following the link Set up your new bundle services in the subscription confirmation email. Does that link appear in your confirmation email too?
- If you signed up for the bundle through Peacock, then there is a step to supply your Apple Account email, so that the Apple TV part of the bundle gets linked to that account.
- The setup system should allow you to keep your existing accounts for either or both, though.
- Just subscribing to the bundle isn’t enough: you have to set it up for the service of the other content provider.