Device remains locked 30 days after AT&T unlock approval
Att approved to unlock my device, but 30 days my device still locked.
Question marked as
OK, I understand what you’re saying, but how does this involve Apple? Apple has no way to intercede in your customer service issue. I’m sorry.
File via the FCC Consumer Complaint Center at https://consumercomplaints.fcc.gov/hc/en-us/requests/new.
Select Phone > Equipment > Device Unlocking
Include your device’s IMEI, and describe the issue. Carriers must respond, often unlocking promptly. You’ll get a confirmation email with a ticket number.
