How do I get my data

How do I get cloud data from a not working phone to a working one? I tried most of the methods

iPhone SE, iOS 18

Posted on Feb 22, 2026 5:51 PM

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Question marked as Top-ranking reply

Posted on Feb 22, 2026 5:54 PM

You sign into your iCloud account on the working phone.


By definition, iCloud data is... in iCloud. If you have signed into iCloud on the working device and have double checked that the options to sync your iCloud data is on, and you don't see it on the new phone, go to a computer and sign into iCloud.com with your account in a browser. If you're data is not there, then it is not "in iCloud". You can't transfer data that only resides on a non-working phone to anywhere at all...


1 reply
Question marked as Top-ranking reply

Feb 22, 2026 5:54 PM in response to Idontknow574

You sign into your iCloud account on the working phone.


By definition, iCloud data is... in iCloud. If you have signed into iCloud on the working device and have double checked that the options to sync your iCloud data is on, and you don't see it on the new phone, go to a computer and sign into iCloud.com with your account in a browser. If you're data is not there, then it is not "in iCloud". You can't transfer data that only resides on a non-working phone to anywhere at all...


How do I get my data

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