Photos app not recognizing a grandchild's face

I have a problem with one grandchilds photo in Pictures app. I have very many photos of him and he's not recognized at all. In the beginning he was with his parents so I mapped them together with him. And now in most of the photos he's either mapped as his parents or not recognoized as a person at all, so I don't get the circle with a "?" in it. Do you know a solution to that?

Posted on Feb 23, 2026 1:39 AM

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Posted on Feb 23, 2026 8:49 AM

You seem to be talking about a phone rather than a Mac, is that right? If you're using a Mac, then everything is way easier, so you should check back. But the idea is the same.


Photos scans the pictures and records in its database the characteristics it finds in any faces it recognizes. Then, when you identify some of those faces, it figures out what they have in common, and it goes hunting for more like that. If it catches the wrong person, then you have to remove that person's characteristics from the recognition algorithm in the database. (I love that kind of talk!)


First, and this is important, add the Kid's name to the Caption field of every picture with the Kid in it. Then you should be able to find the kid with the search field rather than having to use a people album.


So go to, say, the MOM person album. Then go through every picture where Kid is miss IDed, or even correctly IDed, tap on the kid's circle, and choose "This is Not…". And do it again in the DAD album. Do this to every picture that has the Kid in it. You have to remove all those wrong characteristics. This will all be easier if you've put the Kid's name in the caption!


Then, since the caption hasn't changed, you can get all the (now non-IDed) Kid's pictures together and put in a new name. Just in case Photos is still confused, you should probably use a different name, like Kid2, or something. A few days later you can change them all at once in the Person Album.


This should work as long as the Kid is not too too close to MOM or DAD. Twins can be an insurmountable problem.


By the way, you should use the Cation trick with every person-- it's a more robust way to keep track of people, and unlike face names, the caption transfers with the picture. Also, you can put a name in a caption even if it's the back of their head!


Here is a discussion about face names, but it's mostly about Macs-- it will be good if you are really using a Mac, but you may find usable stuff for a phone. Macs can have keywords which are a bit better than captions.

Saving Face Names for Genealogy


Let us know how this works (or doesn't) for you…






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Question marked as Top-ranking reply

Feb 23, 2026 8:49 AM in response to AnnaSwedenK

You seem to be talking about a phone rather than a Mac, is that right? If you're using a Mac, then everything is way easier, so you should check back. But the idea is the same.


Photos scans the pictures and records in its database the characteristics it finds in any faces it recognizes. Then, when you identify some of those faces, it figures out what they have in common, and it goes hunting for more like that. If it catches the wrong person, then you have to remove that person's characteristics from the recognition algorithm in the database. (I love that kind of talk!)


First, and this is important, add the Kid's name to the Caption field of every picture with the Kid in it. Then you should be able to find the kid with the search field rather than having to use a people album.


So go to, say, the MOM person album. Then go through every picture where Kid is miss IDed, or even correctly IDed, tap on the kid's circle, and choose "This is Not…". And do it again in the DAD album. Do this to every picture that has the Kid in it. You have to remove all those wrong characteristics. This will all be easier if you've put the Kid's name in the caption!


Then, since the caption hasn't changed, you can get all the (now non-IDed) Kid's pictures together and put in a new name. Just in case Photos is still confused, you should probably use a different name, like Kid2, or something. A few days later you can change them all at once in the Person Album.


This should work as long as the Kid is not too too close to MOM or DAD. Twins can be an insurmountable problem.


By the way, you should use the Cation trick with every person-- it's a more robust way to keep track of people, and unlike face names, the caption transfers with the picture. Also, you can put a name in a caption even if it's the back of their head!


Here is a discussion about face names, but it's mostly about Macs-- it will be good if you are really using a Mac, but you may find usable stuff for a phone. Macs can have keywords which are a bit better than captions.

Saving Face Names for Genealogy


Let us know how this works (or doesn't) for you…






Feb 23, 2026 5:57 AM in response to AnnaSwedenK

Anna:


I hear you! I map hundreds of people in Photos and rely on it to accurately identify them rather than to manually tag photos. Here's a "grab bag" of what worked for me:


• Inspect every photograph that includes your grandchild. If mapped ... great!


• If not mapped ... add manually, if you can.


• If not ... DON'T let Photos map someone else!


Better to miss a few faces rather than to 'corrupt' with a stranger's face. This is often a problem with family pictures as grandchildren sometimes resemble their grandparents more than their parents. It is an acute problem with twins and other 'dopplegangers' ... once your library of faces is corrupted with "close, but not quite" faces ID detection deteriorates.

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Photos app not recognizing a grandchild's face

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