iPhone unresponsive, won't turn off, how to reset?

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iPhone unresponsive, won't turn off, how to reset?

Hi my iphone has stopped working it wont let me turn it off, lock it, go into any of my apps but text messages. Is there anyway I can completely reset the phone. it is sitting unlocked at the minute.

iPhone 15 Plus, iOS 26

Posted on Feb 23, 2026 2:37 PM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

154,440 points

Feb 23, 2026 2:39 PM in response to Bexikennedy97

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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iPhone unresponsive, won't turn off, how to reset?

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