Apple ID disabled in App Store and iTunes

Hello,




My Apple ID has been disabled in the App Store and iTunes.




I have a valid payment method with sufficient funds, and there are no unpaid balances on my account.




I am still unable to make purchases or download apps.




Please review my account and help re-enable it.




Thank you.

Apple Watch Series 10, watchOS 26

Posted on Feb 24, 2026 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2026 9:44 AM

Hello,


If you see a message saying, “You cannot login because your account has been locked”, or one saying “

https://support.apple.com/HT208856 “, click on this link ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option.


For additional telephone contacts refer to: https://support.apple.com/HT201232


The special contact link I provided above is the most direct contact method to get to the right people at Apple and it is the one Apple suggests you use. If it does not work for you, try using the link in the support article or contact Apple starting at the top level general support link at https://support.apple.com/contact . 😉


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

Feb 24, 2026 9:44 AM in response to Milaatabekian

Hello,


If you see a message saying, “You cannot login because your account has been locked”, or one saying “

https://support.apple.com/HT208856 “, click on this link ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option.


For additional telephone contacts refer to: https://support.apple.com/HT201232


The special contact link I provided above is the most direct contact method to get to the right people at Apple and it is the one Apple suggests you use. If it does not work for you, try using the link in the support article or contact Apple starting at the top level general support link at https://support.apple.com/contact . 😉


If it is another reason, post with more details.


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Apple ID disabled in App Store and iTunes

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