I need proof of account with my card number and name.

I used the virtual card number provided by Apple Cash for a purchase and I need documentation that the card number belongs to me. When I go to card information under settings it doesn’t show my name with the card number . How can I get proof that it belongs to me ?

iPhone 13, iOS 18

Posted on Feb 24, 2026 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2026 10:27 AM

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


•  call (877) 233-8552


•  disputes at P.O. Box 9, West Chester, Ohio


•  general customer service at P.O. Box 1070, West Chester, Ohio 45071


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Feb 24, 2026 10:27 AM in response to Ericab85

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


•  call (877) 233-8552


•  disputes at P.O. Box 9, West Chester, Ohio


•  general customer service at P.O. Box 1070, West Chester, Ohio 45071


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need proof of account with my card number and name.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.