How can I change Apple Account on my iPad?

I have a new iPad. I forgot my Apple ID and they won’t let me change it. How do I change it?

Posted on Mar 1, 2026 1:08 PM

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Question marked as Top-ranking reply

Posted on Mar 1, 2026 3:51 PM

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in the Passwords application (or Keychain), and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article has suggestions for ways to find your Apple ID --> https://support.apple.com/102627


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

https://support.apple.com/HT204169


If all you care about is getting use of the iPad again, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support and links at the bottom right for the type of service requested. Apple says they “may” require "proof of purchase documentation” and that you need “proof of ownership documentation”, but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” User reports on this community indicate that typically Apple will absolutely require, and ONLY accept, an original receipt issued by Apple or an Apple Authorized Reseller. Presumably this is the only kind Apple can authenticate against fraud since Apple is not involved in third party sales. Apple recommends that you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711


If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.



1 reply
Question marked as Top-ranking reply

Mar 1, 2026 3:51 PM in response to Steeltwins

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in the Passwords application (or Keychain), and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article has suggestions for ways to find your Apple ID --> https://support.apple.com/102627


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

https://support.apple.com/HT204169


If all you care about is getting use of the iPad again, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support and links at the bottom right for the type of service requested. Apple says they “may” require "proof of purchase documentation” and that you need “proof of ownership documentation”, but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” User reports on this community indicate that typically Apple will absolutely require, and ONLY accept, an original receipt issued by Apple or an Apple Authorized Reseller. Presumably this is the only kind Apple can authenticate against fraud since Apple is not involved in third party sales. Apple recommends that you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711


If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.



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How can I change Apple Account on my iPad?

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