How do I clear Apple Account balance to change App Store region?

Hello, I want to change my App Store region but I have a small Apple ID balance.


Could you please remove the remaining balance so I can switch



[Re-Titled by Moderator]

Original Title: Removing apple ID balance

iPhone 15 Pro Max

Posted on Mar 5, 2026 2:54 PM

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Question marked as Top-ranking reply

Posted on May 22, 2026 6:02 AM

Thank you for reaching out. 😉


There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.


If you are changing regions:

  • Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
  • Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
  • Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
  • You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
  • Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
  • After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
  • If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.


For full details, learn how to → Change Regions for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

19 replies
Question marked as Top-ranking reply

May 22, 2026 6:02 AM in response to Zahraaqassab

Thank you for reaching out. 😉


There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.


If you are changing regions:

  • Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
  • Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
  • Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
  • You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
  • Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
  • After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
  • If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.


For full details, learn how to → Change Regions for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

Jun 27, 2026 9:10 AM in response to afaq87

afaq87 wrote:
I want too remove my Apple account balance because I wante too change region

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Mar 5, 2026 3:19 PM in response to Zahraaqassab

Hello!


I see you want to empty your account balance. This is not something the people on this forum—other users like yourself—can do for you. There are TWO methods whereby you can achieve this. Method #1 is the simplest (you can do it yourself) and has the additional benefit that you get to use your money for something for yourself instead of giving it to Apple. In situations where you cannot contact Apple it may also be the only way you can empty the balance.


#1. If you still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. If Apple does not provide support in your old country, or you cannot contact Apple Support for your old country, this is the only solution for you.


#2. If you cannot do method #1, you can ask Apple Support to remove and keep the balance. Use https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198 or the contact link in the section “If you can’t spend the last of your Apple Account balance to make changes to your account” in this article --> https://support.apple.com/119902 . You may be able to get chat support.

Apple will keep the balance when using this method .


Alternatively give Apple a phone call. Find a list of telephone numbers at: https://support.apple.com/106932 . You will need to contact Support for the country to which your account is set, but the telephone numbers are not international, nor does Apple provide telephone support in all countries. For some countries look under “Other” listing at the end of the list.


If you can neither add a payment method nor contact Apple, your alternative is to create a new Apple Account. Avoid doing that if at all possible. It will cause a LOT of complications with your current account content.


When asking about this because you are changing regions, take a look at this article:

https://support.apple.com/118283

I’ll add that at the end of that article Apple advises, “If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” As mentioned earlier, avoid that if possible.


Sep 3, 2026 5:52 AM in response to Zahraaqassab

Subject: Request to clear Turkish Lira balance for region change


Hello,


I would like to change my Apple ID region from Turkey to Russia. However, I have a remaining balance in Turkish Lira that I cannot use in Russia, and the system won't let me switch countries until the balance is zero.


Could you please help me clear this balance? I agree to forfeit these funds. After the balance is reset, I will immediately change my region to Russia.


All subscriptions are canceled, and I am not in Family Sharing.


Thank you.

Sep 3, 2026 8:42 AM in response to Olika_ya

Olika_ya wrote:
Subject: Request to clear Turkish Lira balance for region change
Hello,
I would like to change my Apple ID region from Turkey to Russia. However, I have a remaining balance in Turkish Lira that I cannot use in Russia, and the system won't let me switch countries until the balance is zero.
Could you please help me clear this balance? I agree to forfeit these funds. After the balance is reset, I will immediately change my region to Russia.
All subscriptions are canceled, and I am not in Family Sharing.
Thank you.

Hello~ This is a considerably short thread and the correct answer has been posted several times. Take a moment to read the information already provided. Take care.


~Katana-San~

How do I clear Apple Account balance to change App Store region?

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