iPad guided tour freezes on Multitasking and Windowing page

After updating my iPad, the guided tour freezes on the multitasking and windowing page of the tour. Rebooting does not work. Any suggestions?

Posted on Mar 6, 2026 6:43 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2026 1:46 PM

Force restart your iPad.


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad guided tour freezes on Multitasking and Windowing page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.