Emails going directly to deleted emails
Why are my emails going directly to the deleted emails folder on my iPhone 17 Pro?
iPhone 17 Pro, iOS 26
Question marked as
Emails going straight to the Deleted folder on an iPhone 17 Pro usually means a server‑side rule or a mis‑assigned mailbox is telling the phone to treat new mail as trash.
1. Open Settings ➡️ Mail ➡️ Accounts ➡️ select your email account ➡️ Account ➡️ Advanced ➡️ check Mailbox Behaviors.
2. Make sure Deleted Mailbox is set to Trash on the server, not Inbox or Archive.
3. Open Settings ➡️ Mail ➡️ Blocked Sender Options ➡️ set Move to Trash OFF to prevent accidental filtering.
4. Open your email provider’s webmail (Gmail, Outlook, Yahoo, iCloud) ➡️ check Rules/Filters and delete any rule that moves mail to Trash.
5. Restart the iPhone to reload Mail settings.
If mail is still going to Deleted, the server is applying a filter that the iPhone cannot override.
Axel F.