Мой Apple ID заблокирован из-за неоплаченного баланса от покупки в Telegram.
Я не могу добавить способ оплаты, удалить свою карту, изменить регион или загрузить приложения в App Store.
Я уже купил Telegram Premium за пределами Apple, но старый неоплаченный баланс все еще блокирует мой аккаунт.
Пожалуйста, очистите неоплаченный b
You have unpaid balance and you will have to pay for the item before Apple will let you make additional downloads or updates. Apple cannot find a functioning payment method to use in association with making this purchase. Even if you do have adequate Apple Account balance, Apple may require a payment method (usually a credit or debit card) be present on your account (particularly if you are starting a subscription or trial). Even free apps may require the presence of a payment method, although it won't be charged if they are free. In addition, some items cannot be purchased with account balance.
Use the article https://support.apple.com/HT201266 to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article: https://support.apple.com/HT203005 has some information about declined payment methods.
Apple Support video with similar information: “What to do if you can’t make a purchase on your iPhone” https://www.youtube.com/watch?v=aKHOJFWOJHk
For information about updating payment methods on various platforms (iPhone, Mac, etc.), click here --> https://support.apple.com/HT213276
If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card.
If using Apple Account balance to pay for an item, ensure there is adequate balance to pay for the item, including tax if applicable. Read this article about how to check your Apple Account balance.--> https://support.apple.com/HT202359 Some purchases may require the presence of another payment method such as a credit card even if the final payment will be made by account balance.
If that fails to work, this support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 The people on this forum (users like yourself) cannot do this for you.
You have unpaid balance and you will have to pay for the item before Apple will let you make additional downloads or updates. Apple cannot find a functioning payment method to use in association with making this purchase. Even if you do have adequate Apple Account balance, Apple may require a payment method (usually a credit or debit card) be present on your account (particularly if you are starting a subscription or trial). Even free apps may require the presence of a payment method, although it won't be charged if they are free. In addition, some items cannot be purchased with account balance.
Use the article https://support.apple.com/HT201266 to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article: https://support.apple.com/HT203005 has some information about declined payment methods.
Apple Support video with similar information: “What to do if you can’t make a purchase on your iPhone” https://www.youtube.com/watch?v=aKHOJFWOJHk
For information about updating payment methods on various platforms (iPhone, Mac, etc.), click here --> https://support.apple.com/HT213276
If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card.
If using Apple Account balance to pay for an item, ensure there is adequate balance to pay for the item, including tax if applicable. Read this article about how to check your Apple Account balance.--> https://support.apple.com/HT202359 Some purchases may require the presence of another payment method such as a credit card even if the final payment will be made by account balance.
If that fails to work, this support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 The people on this forum (users like yourself) cannot do this for you.
Вы не выполнили покупку в App Store. Вы в долгу перед Apple. Ваш аккаунт останется заблокированным до тех пор, пока вы не погасите долг. Вы не сможете загружать новые приложения или обновлять старые приложения, пока не погасите долг.
Обратитесь в службу поддержки Apple, чтобы организовать оплату вашего аккаунта.
Поддержка Apple по всему миру — https://support.apple.com/en-us/HT204169.
Поддержка по телефону, электронной почте или в чате — https://getsupport.apple.com/
Поддержка Apple от X — https://twitter.com/AppleSupport
M1 Mac mini, macOS 26.3; Watch, Series 10 GPS-only, watchOS 26.3; iPhone 16, iOS 26.3; TV 4th Gen, tvOS 26.3 HomePods, audioOS 26.3
У вас получилось решить эту проблему? У меня аналогичная ситуация.
Мой Apple ID заблокирован из-за неоплаченного баланса
