MacBook Pro order page shows conflicting model details

Hi everyone,

I placed an order through the Italian Apple Education Store, but my order page shows a mismatch. At the top it says MacBook Pro 14", while the order details below list MacBook Pro 16", which is the correct model I actually purchased (indeed the price and AppleCare also match the 16").

Is this just a display/UI bug, or should I directly contact Apple Support to make sure the correct model will be delivered?

Thanks!


Posted on Mar 8, 2026 4:23 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2026 7:01 AM

NF16 wrote:
Is this just a display/UI bug, or should I directly contact Apple Support to make sure the correct model will be delivered?


You should contact Apple directly.


No one here would know why your order page displays what it does.


Also, one the chance you receive a 14" MBPro incorrectly you have 14 days after receipt to return it for full refund.

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1 reply
Question marked as Top-ranking reply

Mar 8, 2026 7:01 AM in response to NF16

NF16 wrote:
Is this just a display/UI bug, or should I directly contact Apple Support to make sure the correct model will be delivered?


You should contact Apple directly.


No one here would know why your order page displays what it does.


Also, one the chance you receive a 14" MBPro incorrectly you have 14 days after receipt to return it for full refund.

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MacBook Pro order page shows conflicting model details

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