iOS update requires age confirmation

Why do I now have to confirm I am over 18 after the latest iOS update? I have been using Apple since the Apple 1 was released and never needed to do anything like this. If I had a credit card I would not be keen to scan it at this level. I am over the UK pension age and all of my devices have data that would show this.

iPad, iPadOS 26

Posted on Mar 8, 2026 8:58 AM

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2 replies

Mar 8, 2026 9:03 AM in response to Iantindal

If you are seeing this because you are running the 26.4 beta version of iOS then you should probably downgrade back to the regular version. We are not allowed to discuss issues arising from using beta software. To find out how to uninstall iOS beta software, read this support article —> https://support.apple.com/HT203282


If you are in the UK which has to comply with the Online Safety Act (2023) and are running the regular release of iOS software, ask Apple what to do. They have not provided us (regular users like you) with any guidance about age verification. This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.


Mar 8, 2026 9:38 AM in response to Iantindal

Iantindal wrote:

Why do I now have to confirm I am over 18 after the latest iOS update? I have been using Apple since the Apple 1 was released and never needed to do anything like this. If I had a credit card I would not be keen to scan it at this level. I am over the UK pension age and all of my devices have data that would show this.


For additional information applicable to the UK, see: https://en.wikipedia.org/wiki/Online_Safety_Act_2023


Here is what is mire generally coming for age verification from Apple:


If you wish to provide feedback on this parliamentary act, contact your representative.


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iOS update requires age confirmation

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