Backing up to Backblaze from Studio

backing up with Back Blaze.

I have just upgraded to Studio from iMac. I want to back up photos to Backblaze which I have used for years without any issues. It won't recognise or therefore back up properly formatted WD Elements external hard drives. Studio keeps coming up with a message about allowing Third Party Kernel extensions in Safe mode. I am awaiting a response from Backblaze but does anyone have any knowledge experience of this?

Posted on Mar 27, 2026 4:34 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2026 10:07 AM

AFAIK, this is usually caused by macOS permissions/security settings on Apple Silicon Macs, rather than the WD drives themselves.


Since you’ve moved from an iMac to a Mac Studio, Backblaze can sometimes show older messaging about third-party kernel extensions / Safe Mode, but in most cases the actual fix is to make sure Backblaze has the correct macOS permissions and that the external drives are mounted in a way Backblaze can track properly.


Please try the following:

Verify that the WD drives are mounted and visible in Finder

  • Open Finder and confirm each WD Elements drive appears normally and stays connected.
  • These drives should be formatted as APFS, Mac OS Extended (Journaled), or exFAT.
  • If the drives are showing and accessible, continue.


Give Backblaze Full Disk Access

  • Go to System Settings > Privacy & Security > Full Disk Access
  • Make sure Backblaze is enabled
  • If you change anything, quit and reopen Backblaze, or restart the Mac


Check whether the external drives are selected for backup

  • Open the Backblaze Control Panel / Settings
  • Confirm the WD drives are listed and selected to be included in backup
  • If they are not appearing there, unplug/reconnect them and reopen Backblaze


Ignore the kernel extension message unless Backblaze specifically confirms it is required

  • On newer Macs like the Studio, most backup apps should not need legacy kernel extensions
  • If Backblaze support specifically asks for a system extension or reduced security setting, I’d wait for their exact instructions before changing any startup security settings


Restart and re-index

  • Restart the Mac with the drives connected
  • Open Backblaze again and leave the drives attached for a while so it can re-scan them
1 reply
Question marked as Top-ranking reply

Mar 27, 2026 10:07 AM in response to BobGray57

AFAIK, this is usually caused by macOS permissions/security settings on Apple Silicon Macs, rather than the WD drives themselves.


Since you’ve moved from an iMac to a Mac Studio, Backblaze can sometimes show older messaging about third-party kernel extensions / Safe Mode, but in most cases the actual fix is to make sure Backblaze has the correct macOS permissions and that the external drives are mounted in a way Backblaze can track properly.


Please try the following:

Verify that the WD drives are mounted and visible in Finder

  • Open Finder and confirm each WD Elements drive appears normally and stays connected.
  • These drives should be formatted as APFS, Mac OS Extended (Journaled), or exFAT.
  • If the drives are showing and accessible, continue.


Give Backblaze Full Disk Access

  • Go to System Settings > Privacy & Security > Full Disk Access
  • Make sure Backblaze is enabled
  • If you change anything, quit and reopen Backblaze, or restart the Mac


Check whether the external drives are selected for backup

  • Open the Backblaze Control Panel / Settings
  • Confirm the WD drives are listed and selected to be included in backup
  • If they are not appearing there, unplug/reconnect them and reopen Backblaze


Ignore the kernel extension message unless Backblaze specifically confirms it is required

  • On newer Macs like the Studio, most backup apps should not need legacy kernel extensions
  • If Backblaze support specifically asks for a system extension or reduced security setting, I’d wait for their exact instructions before changing any startup security settings


Restart and re-index

  • Restart the Mac with the drives connected
  • Open Backblaze again and leave the drives attached for a while so it can re-scan them

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Backing up to Backblaze from Studio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.