Is it normal to scan a credit card after an iPad update?

After downloading an update on ipad it wanted my apple password then to scan my credit card! I've never had to do this before is it a scam? I updated my iphone as well but just had to enter the code to access the. iphone. I don't want to scan the credit card in case it's a scam. Is this normal because I've never done it before after an update



[Re-Titled by Moderator]

Original Title: Ipad just updated. After, it wanted my Apple ID THEN wanted to scan my credit card!

iPad mini 6, iPadOS 26

Posted on Mar 29, 2026 10:43 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2026 11:47 AM

Perhaps you are located within the UK - which has recently enacted stronger age-verification legislation under the UK Government Online Safety Bill. Some additional information can be found here:

Legal - UK Online Safety - Apple


When updating to iOS/iPadOS 26.4, it is necessary to complete a robust age-verification process - the required steps being determined by how much information Apple already possesses about you and your Apple Account. In some circumstances, Apple can verify your age using a Credit Card registered in your name - and for this reason, you may be required to provide this information. The Credit Card details are not recorded, but instead are simply used to perform a "soft" credit check with Credit Reference agencies to confirm that you are over 18 years of age.


As an alternative, if you have a UK Photo Card Driving Licence, this can be used for the authentication process. If instead you still have a UK paper licence, this cannot be used.

8 replies
Question marked as Top-ranking reply

Mar 29, 2026 11:47 AM in response to Jane Elizabeth Smith

Perhaps you are located within the UK - which has recently enacted stronger age-verification legislation under the UK Government Online Safety Bill. Some additional information can be found here:

Legal - UK Online Safety - Apple


When updating to iOS/iPadOS 26.4, it is necessary to complete a robust age-verification process - the required steps being determined by how much information Apple already possesses about you and your Apple Account. In some circumstances, Apple can verify your age using a Credit Card registered in your name - and for this reason, you may be required to provide this information. The Credit Card details are not recorded, but instead are simply used to perform a "soft" credit check with Credit Reference agencies to confirm that you are over 18 years of age.


As an alternative, if you have a UK Photo Card Driving Licence, this can be used for the authentication process. If instead you still have a UK paper licence, this cannot be used.

Mar 29, 2026 12:38 PM in response to Mac Jim ID

I have used (for more than 40 years) & regularly update my apple devices. I have never been asked to scan my credit card BEFORE I even get into the device. I did not trust such a request and as the device was playing the hello sequence in all languages it obviously didn't know which country I'm in (Uk)

So I wiped everything off the ipad and re-installed.

This time, it did behave normally and didn't require either my credit card or require my age verification. You may of course be correct and I don't want to sound like I know it all, because I don't know a lot. but it seems odd to want to scan my card especially as I don't use it on the iPad. Anyway, all being safely restored thanks to iCloud.

Mar 29, 2026 5:38 PM in response to Jane Elizabeth Smith

Jane Elizabeth Smith wrote:

I have used (for more than 40 years) & regularly update my apple devices. I have never been asked to scan my credit card BEFORE I even get into the device. I did not trust such a request and as the device was playing the hello sequence in all languages it obviously didn't know which country I'm in (Uk)
So I wiped everything off the ipad and re-installed.
This time, it did behave normally and didn't require either my credit card or require my age verification. You may of course be correct and I don't want to sound like I know it all, because I don't know a lot. but it seems odd to want to scan my card especially as I don't use it on the iPad. Anyway, all being safely restored thanks to iCloud.


UK laws have added an age verification requirement.

Age requirements for managing an Apple Account in the UK - Apple Support

If you’re asked to confirm that you’re an adult - Apple Support


Mar 30, 2026 12:47 PM in response to Mac Jim ID

Thank you everyone for all your advice and opinions. I have taken it all on board and understand. All I can say is that I wished someone have informed us this would take place - this new UK stricter legislation re age & credit checks. It would've saved me the bother and stress of deleting everything and having to reinstall it all from iCloud. I appreciate the time you've taken to help me understand. Thank you. and well done.

Mar 29, 2026 5:48 PM in response to Jane Elizabeth Smith

Jane Elizabeth Smith wrote:

I did not trust such a request and as the device was playing the hello sequence in all languages it obviously didn't know which country I'm in (Uk)

The Hello screen after an update is not unusual and all your data including your region is still saved on the device. Specifically for the last update to 26.4 on the iPhone (I suppose the same was true for the iPad), the Hello Screen was presented and then the Siri screen similar to setting up a new device, but just by continuing you are returned to the Home Screen where all your previous data is still there.

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Is it normal to scan a credit card after an iPad update?

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