Problem with screen time passcode screen

My iPad screen time passcode screen became a tiny alphanumeric keypad. I recently updated to iPadOS 26.4.1. How do I change it back to a numeric only keypad?

iPad, iPadOS 26

Posted on Apr 12, 2026 12:58 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2026 3:19 AM

Excellent question. Thank you for flagging this behaviour with iPadOS 26.4.1; iOS for iPhone does not appear to be similarly affected by this issue


Appearance of this keyboard appears to be a bug introduced with iPadOS 26.4.1. Interestingly, this behaviour cannot be captured with a simple screenshot - but requires a photo to be taken by another device:


Screenshot




Photo




You, I, and others that encounter this issue need to submit a Bug Report to Apple via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


Every report counts - as until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.


When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPad model and installed version of iPadOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS/iPadOS.


9 replies
Question marked as Top-ranking reply

Apr 12, 2026 3:19 AM in response to ldaimaru

Excellent question. Thank you for flagging this behaviour with iPadOS 26.4.1; iOS for iPhone does not appear to be similarly affected by this issue


Appearance of this keyboard appears to be a bug introduced with iPadOS 26.4.1. Interestingly, this behaviour cannot be captured with a simple screenshot - but requires a photo to be taken by another device:


Screenshot




Photo




You, I, and others that encounter this issue need to submit a Bug Report to Apple via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


Every report counts - as until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.


When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPad model and installed version of iPadOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS/iPadOS.


May 11, 2026 2:21 AM in response to fennng

fennng wrote:
Same issue here, please fix.


As outlined within my previous replies to this topic, you and others that encounter this issue should submit a Bug Report to Apple via its Product Feedback portal. Your report may be the one that finally leads to the problem being fixed. Post your Bug Report here:

Feedback - iPad - Apple


Every report counts - as until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.


When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPad model and installed version of iPadOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS/iPadOS.

Apr 22, 2026 2:49 PM in response to Keith Weisshar

Keith Weisshar wrote:

The same problem still continues in iPadOS 26.4.2.


You (and others) that still are affected by this issue after updating to iPadOS 26.4.2 should submit a fresh Bug Report to Apple:

Feedback - iPad - Apple


Repeating information provided earlier within the thread, every report counts. Until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.


When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPad model and installed version of iPadOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS/iPadOS.


NB: Consider including a link to this Support Community thread with your report. You can copy and paste this link:

https://discussions.apple.com/thread/256279812

Apr 12, 2026 9:41 AM in response to ldaimaru

ldaimaru wrote:

Thank you I sent a report. This is so frustrating.
https://discussions.apple.com/content/attachment/e5e5d9f6-8ae8-4b39-9f6d-8f4237532efc


Yes, it is indeed frustrating when a bug of this type is discovered.


Hopefully Apple will fix the issue in the next iPadOS update. Unfortunately, we have no timescale as to when this may be. In the meantime, anyone encountering the problem should independently submit a bug report to Apple - as already outlined.

Problem with screen time passcode screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.