iPhone 14 Pro Max: Black screen, then green after reset
my iPhone 14 Pro Max screen is black but I can hear the sound. I tried what everyone said which is do the reset button and then the screen turned into green.
iPhone 15 Pro Max, iOS 18
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my iPhone 14 Pro Max screen is black but I can hear the sound. I tried what everyone said which is do the reset button and then the screen turned into green.
iPhone 15 Pro Max, iOS 18
This looks like a hardware issue. Has the battery of your iPhone ever been replaced, or has the phone been dropped or in contact with water recently?
You should get the phone checked by visiting an Authorised Apple Support Provider or Apple Store next to your place, which would be the fastest way to get a diagnose.
iPhone 14 Pro Max: Black screen, then green after reset