PNC app needs iOS 16 but won't update on iOS 16.7.15

Question

PNC app needs iOS 16 but won't update on iOS 16.7.15

The PNC Mobile Banking app no longer works on my iPhone. It says that I need to switch to iOS 16 or later before updating, and yet I am on iOS 16.7.15.

When I go to the app store to update the app, I am not given the option.

I tried restarting my phone, deleting and reinstalling the app a few times, and even turning off the app backup on iCloud but nothing's working. It says I'm stuck on version 360628423 which I'm pretty sure isn't even a real version.

Any ideas on how to fix this??

Earlier iPhone models

Posted on Apr 24, 2026 6:27 AM

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Answer 1

May 10, 2026 11:04 AM in response to Loonie_Nights

I have an iPhone 7 you can’t update to any other version. The highest iOS is 15.8 I cant change an iPhone 7 it wont update to iOS 16 then they changed it again to iOS 18

how can I get into my online banking. I am not buying a new phone but will have to change banks unless pnc online banking does keep increasing its iOS.

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Answer 2

May 10, 2026 11:09 AM in response to Cho_coin

You have to go out and buy a new iPhone which really sucks

i have a iPhone 7 and you can’t update the iOS nor can u change iPhone 7 to any other software why is pnc doing this. I will get a new bank before changing to new phone.

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Answer 3

Carol B.

Level 6

19,117 points

May 17, 2026 4:49 AM in response to Tsumonishi

Tsumonishi wrote:

Can’t update to iOS 18 on iPhone 10. 16.7 is as far as it goes.

If your current iPhone will not update to iOS 18 ... and your app requires iOS 18 ... then I'm afraid your only option is to get a new or newer iPhone that will support that.

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Answer 4

Cho_coin

Level 1

56 points

Apr 24, 2026 7:19 AM in response to Loonie_Nights

Try updating to iOS 18, in the first picture I noticed it said to update to iOS 18 to access accounts

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Answer 5

Apr 24, 2026 7:54 PM in response to Cho_coin

iPhone 8 does not support iOS 18.

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Answer 6

Carol B.

Level 6

19,117 points

May 10, 2026 12:04 PM in response to Applepain123

Going to a new bank is not likely to solve the issue. Most banks require newer IOS for security reasons. Before switching banks, check their app to see its requirements.

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Answer 7

May 16, 2026 10:02 PM in response to Loonie_Nights

Can’t update to iOS 18 on iPhone 10. 16.7 is as far as it goes.

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