IOS 26.5 Update Bug -- RCS/SMS text messages sent from iPad to Android Phones are not delivered

Since updating to IOS 26.5, iPad (A16 purchased March, 2025) RCS/SMS text messages are no longer delivered to android users. It's okay on my iPhone (11 Pro Max). When I look at the iphone settings, iphone messaging is turned on as is Text Message Forwarding to 1 device which is my iPad, however, I cannot toggle it on and off. I have turned both iphone and ipad on and off and nothing works. I've checked my carrier (AT&T) and there are no updates. Can only assume at this point it's a bug in the update that needs to please be fixed.

iPad, iPadOS 26

Posted on May 14, 2026 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2026 12:05 PM

I found a solution to this by working with Gemini. The problem started after upgrading iPad to 26.5.


On iOS 26.5 messages to Android numbers sent via iPad through iPhone (on T-Mobile), the green progress bar would get to 95% and then freeze. The solution involved sending a reset code to T-Mobile.

This allows sending and receiving to Android, but there is a residual (“hangover”) problem with conversations with messages sent prior to the reset for which there was a delivery failure.

Resolving this involves deleting existing conversations in Messages in which messages had previously failed (and *crucially* emptying the “trash” - details below).

Though crucial to being able to begin communicating again with Android users (to whom prior messages in an existing conversation had failed), it was very hard to get Messages to start a clean new “uncorrupted” conversation. (I found no way to clear the cache of a conversation in which a message had failed to deliver without deleting the conversation completely - which was frustrating.)


From Gemini: (Apple support were unable to fix this.)


🔴 The Issue: iPad SMS (Green Text) Failing to Deliver at 95%

Users trying to send standard carrier green text messages (SMS/MMS) from a Wi-Fi-only iPad via Apple's Text Message Forwarding encounter an issue where the outbound text's progress bar freezes precisely at the 95% mark. After a short delay, the message fails completely with a "Not Delivered" error. [1]

The issue typically behaves like this:

  • Blue iMessages work perfectly fine on all devices.
  • Outbound green SMS texts work fine directly from the iPhone.
  • Turning features off/on, rebooting, and verifying the carrier status do not fix the issue.
  • Starting a completely new conversation thread might work seamlessly, but replying to certain existinghistorical threads continuously triggers the 95% lockup. [123]

⚙️ The Root Cause

This issue is caused by a dual-layer database and routing token corruption following a software update:

  1. Carrier-Level Block: The carrier’s broadcasting towers save a scrambled routing profile for the line, which blocks the local data handoff when the iPad requests the iPhone to broadcast an SMS.
  2. Apple Metadata Cache Lock: When an outbound text fails multiple times at 95%, the local Messages database permanently locks that specific conversation thread to the broken carrier tokens. It also creates a formatting mismatch between 10-digit localized numbers and international formats (such as numbers matching or missing the +1 prefix). Even if the network is fixed, the old conversation thread remains permanently broken. [1]


🟢 The Solution: Step-by-Step Fix

To break this loop completely, troubleshooting must follow a specific sequence: clearing the carrier pipeline first, and then systematically purging the corrupted thread caches.


Step 1: Wipe the Carrier's Routing Tower Memory

You must clear any hidden or stuck forwarding commands directly on the carrier network.

  1. Open the Phone app on the iPhone.
  2. Dial ##21# and press the green Call button. This instructs the network to erase all active, unconditional text/call blocks.
  3. Optional Master Reset: You can also dial ##002# and press Call to perform a universal master clear across all cellular routing paths.
  4. Restart the iPhone. [1234]


Step 2: Fix "New" Conversations by Forcing a Unified Contact Path [Note: this strategy did not help me.]

  1. Open the Contacts app on the iPad and locate the problematic contact.
  2. If the number is saved as a basic 10-digit number, edit the card to include the global prefix: +1 (Area Code) XXX-XXXX.
  3. This forces incoming network texts and outbound iPad handoffs to align on the exact same routing path, preventing future 95% freezes. [1]


Step 3: Purge Stalled "Ghost" Threads (For Defective Histories)

If existing threads are still failing at 95% after the network reset, the local thread cache must be wiped out entirely.

  1. Backup Your Data First: Press and hold a message bubble in the stuck thread, tap More, select the text logs, tap the Forward/Share menu, and copy/paste the log into the Notes app for safekeeping.
  2. Open the Messages app and Delete the stubborn thread.
  3. CRITICAL STEP: If the thread stays stuck, turns grey, or reappears, tap Edit (or Filters) in the top-left corner of the Messages app and select Show Recently Deleted.
  4. Select the corrupted conversation and tap Delete Permanently. (If left in the trash bin, the database will continue routing incoming texts into the trash cache, causing an internal indexing crash).
  5. Force-close the Messages app (swipe up and flick it off the screen).
  6. Navigate to Settings > Apps > Messages, toggle iMessage OFF for 5 seconds, and toggle it back ONto force a clean database reload. [12345]

Once the old thread is permanently cleared from the trash, navigate to the Contacts app, open your updated contact card containing the +1 prefix, and tap the Message bubble icon to open a fresh, working text thread.[1]

61 replies

May 17, 2026 4:15 PM in response to Kacyj1

Relieved to discover this wasn’t something boneheaded on my part; I’ve had this 10th Gen iPad for awhile and had zero issues texting with peeps on droids; once I updated to 26.5 and every message failed at the 180 sec timeout. Attempted resetting the SMS forwarding and such, restarts (multiple), and no joy.


We have many computers here that had NOT been updated to 26.5 that continue to work fine; now reluctant to update as losing that convenience would be annoying. 🤨

May 22, 2026 5:02 PM in response to kingkringe

I was able to get the feature to work on a test profile with support on my M4 Mac mini with SMS and was willing to use a full new profile just to get this feature to work properly, once I started doing the transfer it suddenly stopped working again on that profile. I can send and receive iMessages and RCS messages with ease on all devices but only able to receive regular SMS on my Mac. I was referred to Verizon, like that was going to make any difference in the issue even though it was on a specific device that they do not support service for, and was referred back to apple to figure out what's going on with this feature on my Mac. Still waiting on response after updating the person helping me today after doing all these tests. I've tried tons of different things:

  1. Create a test profile and only logging into messages and still worked after I logged into icloud (worked until I started trying to set up everything to transfer to the new profile)
  2. Logged out of iCloud on all devices and iMessage settings and reset network settings (didn't work)
  3. Logged out of just messages and reset network settings (didn't work)
  4. Made sure iCloud messages was turned on (still not working)
  5. turned off and on iCloud messages (still didn't work)
  6. Rebooted the Mac (several times, still didn't work)
  7. Forgot and reconnected to wifi (still not working)
  8. tried a different wifi network (still didn't work)

We can get this to receive messages perfectly fine but the sending out is unable to do so and it's becoming quite aggravating.

May 14, 2026 3:31 PM in response to Kacyj1

I'm having this same issue on my Macs. I cannot send a text to certain friends with Androids. I've tried deleting the database and rebuilding the iChat logs, and it's only a temporary fix until it breaks again after resyncing from the cloud. I've probably noticed this issue for maybe over a week or two. I initially thought the person changed their number until I was able to text from my 17 Pro Max with no issues.

May 16, 2026 8:23 PM in response to Kacyj1

I am having the same issue on my Macs, but RCS/SMS messaging is fine on my iPads and iPhone. It seems to be affecting two people: one has Spectrum for her carrier and the other has TracPhone. Both Spectrum and TracPhone use Verizon. I have T-Mobile.

I did extensive troubleshooting with Apple Support on Thursday night (5/14) and we recorded logs and screens to be analyzed. Shortly afterwards, the messaging started working again. Tonight, once more, it has stopped working for those two people.

May 20, 2026 9:57 PM in response to Kacyj1

Similar to iMessages, which is Apple to Apple, for full RCS functionality, both sender and receiver generally need RCS enabled and supported by their carrier/device.


Here’s how it works:

  • If both phones support and have RCS turned on, messages use RCS features:
    • typing indicators
    • read receipts
    • high-quality photos/videos
    • Wi-Fi/data messaging
    • larger file sharing
    • better group chats
  • If one side does not support or enable RCS, the conversation usually falls back to:
    • SMS (text only)
    • MMS (media messages)


Think of it like this:

  • RCS ↔ RCS = “modern chat”
  • RCS ↔ non-RCS = old SMS/MMS mode


A few extra points:

  • On Android, RCS is commonly used through Google Messages.
  • On newer Apple iPhones, RCS support has started rolling out with compatible carriers, but availability depends on region and operator.
  • Internet access (mobile data or Wi-Fi) is needed for RCS.


You can usually tell RCS is active if the app says things like:

  • “RCS chat”
  • “Chat message”
  • “Delivered/Read”
  • instead of just “Text message”.


May 21, 2026 12:42 AM in response to Kacyj1

Messaging Platform Requirements :


iMessage (Apple devices):

Requires activation for the phone number being used, or messages can be sent to an Apple ID (email address) instead.


WhatsApp:

Both sender and recipient must have WhatsApp installed and registered with their phone numbers.


RCS (Rich Communication Services):

Both parties need RCS enabled on their devices and supported by their carriers.


Other platforms (Telegram, Discord, Facebook Messenger, Snapchat, etc.):

Communication requires both users to have accounts on the same platform and be signed in.


SMS (Text Messaging):

Unlike the above, SMS does not require both parties to be on the same app or platform. As long as the sender has cellular service and the recipient has a valid phone number, the message is delivered.

May 21, 2026 12:43 AM in response to Kacyj1

Messaging Platform Requirements :


iMessage (Apple devices):

Requires activation for the phone number being used, or messages can be sent to an Apple ID (email address) instead.


WhatsApp:

Both sender and recipient must have WhatsApp installed and registered with their phone numbers.


RCS (Rich Communication Services):

Both parties need RCS enabled on their devices and supported by their carriers.


Other platforms (Telegram, Discord, Facebook Messenger, Snapchat, etc.):

Communication requires both users to have accounts on the same platform and be signed in.


SMS (Text Messaging):

Unlike the above, SMS does not require both parties to be on the same app or platform. As long as the sender has cellular service and the recipient has a valid phone number, the message is delivered.

May 21, 2026 11:16 AM in response to donawalt

I have that same issue. Last night my macbook pro M3pro updated to OS Tahoe 26.5. I iphone is still on iOS26.4.2 and I can not send texts from my messages app on my mac to my wife who's on an andriod. I can text her on my iphone though. My friend and his wife upgraded their iphones and they can't use imessage at all. They can't login, so I'm wondering if these new OS updates messed up imessage some how.

IOS 26.5 Update Bug -- RCS/SMS text messages sent from iPad to Android Phones are not delivered

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.