Two total system freezes within 24 hours after updating to macOS 15.7.7

I have been running OS 15.7.7 for the last 4 days without a single problem and the MacBook Pro 16" has been on 24 hours a day. Being a senior software engineer, you are aware that third party launch files and extensions commonly conflict with OS changes, especially when security patches have closed loopholes used by those third party files, until they offer an update on their own. It is those third parties that are responsible for updating their products for compatibility with the latest OS versions, and that is true even for Microsoft updates.

Apple does not read here to offer any sort of Support or Feedback. The only Apple employees involved are moderators for the purpose of making sure posts meet the Community Etiquette guidelines. If you want to send Feedback to Apple where they will read your concerns about Mac OS, that is done here:

Feedback - macOS - Apple

What you will find here is support by other Community members that are not employed by Apple and I also agree that the EtreCheck report would be helpful. Not only will it show any third party files that may be causing a conflict, but will show additional details about the Crashes/Hangs on processes to provide clues for what may be causing the problem.

lucaseverini wrote:

I do not have time to run Safe Mode, reinstall the OS, reset NVRAM, disable login items, or perform any of the other ritual troubleshooting steps that get suggested every time Apple ships a broken point release.

sorry, but if you cannot spend a few minutes to even try the basic troubleshooting that we would recommend, how are we supposed to help you?

If anyone else is seeing the same behavior on 15.7.7 — total freeze, no panic, hard reboot only — please reply so this gets visibility.

sorry, no. I am having ZERO issues with my iMac that is also running sequoia 15.7.7.

since you don't have enough time for trouble shooting, I'm doubtful you will want to try my other suggestion.

i’m thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.

+1

FWIW, we have no problems after upgrading on our 2018 and 2020 M1 Mac mini's to 15.7.7

I concur with 100% Jeffery. The fastest and easiest way to track down the problem is using EtreCheckPro.

To do that, download and run the free version of EtreCheckPro, from > https://etrecheck.com/en/index.html

Then post back here with your Report, as per > How to use the Add Text Feature When Post… - Apple Community

I certainly can understand your thinking. but sometimes a problem arrises after a software update even if the problematic software was installed long ago. things like that can creep up on you.

and yes, even one unexpected shutdown would be cause for concern from me. along with EtreCheck, I would also spend a few minutes to try safe mode or a couple other basic steps to trouble shoot. as far as reinstalling macOS, that would be a last ditch effort as that does take quite a while.