Macpro 2019 cannot manage to stay on for more than 24 hours...

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Level 1

4 points

Macpro 2019 cannot manage to stay on for more than 24 hours...

Got a macpro 2019, it keeps shutting off after about 24-48 hours, and I cannot make sense of the Greek here so maybe one of you can!

panic(cpu 6 caller 0xffffff80201d16ce): zalloc[3]: zone map exhausted while allocating from zone [kalloc.type5.256], likely due to memory leak in zone [kalloc.type5.256] (14G, 58740096 elements allocated) @zalloc.c:4575

Panicked task 0xffffff9611ff57e8: 5 threads: pid 492: com.apple.AppleUserHIDDrivers

Backtrace (CPU 6), panicked thread: 0xffffff87f0295a68, Frame : Return Address

0xffffffd6d1307160 : 0xffffff8020158c21

0xffffffd6d13071b0 : 0xffffff80202e4662

0xffffffd6d13071f0 : 0xffffff80202d3a28

0xffffffd6d13072b0 : 0xffffff80200eb971

0xffffffd6d13072d0 : 0xffffff8020158ff7

0xffffffd6d13073d0 : 0xffffff8020158689

0xffffffd6d1307540 : 0xffffff802099d64d

0xffffffd6d1307630 : 0xffffff80201d16ce

0xffffffd6d13077e0 : 0xffffff80201d4d94

0xffffffd6d1307850 : 0xffffff80208189c8

0xffffffd6d1307870 : 0xffffff802240be96

0xffffffd6d13078a0 : 0xffffff802240c099

0xffffffd6d13078d0 : 0xffffff802240b975

0xffffffd6d1307910 : 0xffffff802244e8fc

0xffffffd6d1307970 : 0xffffff802244e207

0xffffffd6d13079e0 : 0xffffff802244dfe5

0xffffffd6d1307a20 : 0xffffff80224500fc

0xffffffd6d1307a40 : 0xffffff802240a9e4

0xffffffd6d1307a80 : 0xffffff80223fd35c

0xffffffd6d1307ab0 : 0xffffff80223fce2f

0xffffffd6d1307b10 : 0xffffff80223f44e7

0xffffffd6d1307b60 : 0xffffff802240177f

0xffffffd6d1307b80 : 0xffffff8022441f5f

0xffffffd6d1307bb0 : 0xffffff80209261ca

0xffffffd6d1307c10 : 0xffffff802092664b

0xffffffd6d1307cb0 : 0xffffff802092630d

0xffffffd6d1307ce0 : 0xffffff80201335b0

0xffffffd6d1307d90 : 0xffffff8020147967

0xffffffd6d1307de0 : 0xffffff802014812f

0xffffffd6d1307ee0 : 0xffffff80202b8074

0xffffffd6d1307fa0 : 0xffffff80200ebdd6

Kernel Extensions in backtrace:

com.apple.iokit.IOHIDFamily(2.0)[86036F0B-B9AA-36A1-8CDA-D45C99C0C3B6]@0xffffff80223f0000->0xffffff802246afff

dependency: com.apple.iokit.CoreAnalyticsFamily(1)[1610314C-4E2E-31AE-98A7-7E967E3139BE]@0xffffff8021d6f000->0xffffff8021d79fff

dependency: com.apple.iokit.IOReportFamily(47)[B4FEEABE-4E12-383F-AD88-CF018493EECE]@0xffffff8022843000->0xffffff8022845fff

Process name corresponding to current thread (0xffffff87f0295a68): com.apple.AppleUserHIDDrivers

Mac OS version:

25E253

Kernel version:

Darwin Kernel Version 25.4.0: Thu Mar 19 19:27:54 PDT 2026; root:xnu-12377.101.15~1/RELEASE_X86_64

Kernel UUID: CE4B4839-1FE7-3C56-9FDE-3CB2D9E284B3

roots installed: 0

KernelCache slide: 0x000000001fe00000

KernelCache base: 0xffffff8020000000

Kernel slide: 0x000000001fee8000

Kernel text base: 0xffffff80200e8000

__HIB text base: 0xffffff801ff00000

System model name: MacPro7,1 (Mac-27AD2F918AE68F61)

System shutdown begun: NO

Hibernation exit count: 0

System uptime in nanoseconds: 164984502053143

Last Sleep: absolute base_tsc base_nano

Uptime : 0x0000960d72a36e93

Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

Wake : 0x0000000000000000 0x000000149ea053fa 0x0000000000000000

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

Zone map: 0xffffff8145b97000 - 0xffffffa145b97000

. VM : 0xffffff8145b97000 - 0xffffff8612863000

. RO : 0xffffff8612863000 - 0xffffff87ac207000

. GEN0 : 0xffffff87ac207000 - 0xffffff8c78ed3000

. GEN1 : 0xffffff8c78ed3000 - 0xffffff9145b9f000

. GEN2 : 0xffffff9145b9f000 - 0xffffff961286b000

. GEN3 : 0xffffff961286b000 - 0xffffff9adf537000

. DATA : 0xffffff9adf537000 - 0xffffffa145b97000

Metadata: 0xfffffff7c0e47000 - 0xfffffff7e0e47000

Bitmaps : 0xfffffff7e0e47000 - 0xfffffff7f0e47000

Extra : 0 - 0

Zone (suspected) leak report:

Zone: kalloc.type5.256

Count: 16380 (4193280 bytes)

Size: 15037464576

Top backtrace:

0xffffff80208189c8

0xffffff802240be96

0xffffff802240c099

0xffffff802240b975

0xffffff802244e8fc

0xffffff802244e207

0xffffff802244dfe5

0xffffff80224500fc

0xffffff802240a9e4

0xffffff80223fd35c

0xffffff80223fce2f

0xffffff80223f44e7

0xffffff802240177f

Kernel Extensions in backtrace:

com.apple.iokit.IOHIDFamily(2.0)[86036F0B-B9AA-36A1-8CDA-D45C99C0C3B6]@0xffffff80223f0000->0xffffff802246afff

dependency: com.apple.iokit.CoreAnalyticsFamily(1)[1610314C-4E2E-31AE-98A7-7E967E3139BE]@0xffffff8021d6f000->0xffffff8021d79fff

dependency: com.apple.iokit.IOReportFamily(47)[B4FEEABE-4E12-383F-AD88-CF018493EECE]@0xffffff8022843000-

crash log.log

Mac Pro (2019)

Posted on May 17, 2026 4:35 AM

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Answer 1

Barney-15E

Level 10

123,532 points

May 17, 2026 5:06 AM in response to jrock917

First thing to do is uninstall all of these kernel extensions and watch for further panics:

com.paragon-software.filesystems.ntfs	485.10.15
com.avermedia.GC555Driver	1
com.Perfect.Driver.SystemAudioRecorder	1.0.0
com.parrotgeek.SIPManager	1
tw.com.mct.driver.MCTDisplay	0.1
eu.dennis-jordan.driver.DJTVirtualDisplayDriver	1
AAA.LoadEarly.MouSSE	0.92
tw.com.mct.Trigger5Core	3.3.3

To uninstall, use the uninstaller provided by the developer.

If you don’t have panics with all uninstalled, you can start reinstalling one at a time and test.

The problem kext may have something to do with graphics, but maybe it just uses the GPU for processing power.

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Answer 2

May 17, 2026 7:15 PM in response to jrock917

I would offer a slightly different method to the items listed by @Barney-15E. Those items are definitely the most likely ones to be causing the problem. However, I would suggest making sure all of those items listed are completely up to date and fully compatible with the exact version of macOS you are using.

If you still have issues, then begin uninstalling the items as suggested by @Barney-15E, but in reverse order since they are items I have never seen before in any other EtreCheck report. Unusual is usually a good place to start since both Paragon and AverMedia are known developers with a wide user base.

Of course if updating all those apps don't help, and deleting each one does not help, then also delete Paragon and AverMedia apps as well.

If you are running any anti-virus apps, cleaning & optimizer apps, or third party security software, then uninstall all of them by following their developers instructions since those types of apps are notorious for causing all sorts of problems since they interfere with the normal operation of macOS.

FYI, after uninstalling any of these apps you should reboot the computer to make sure they are no longer active.

After that if you still have issues, then run the third party app EtreCheck and post the complete report here so we can examine it for possible clues.

How to use the Add Text Feature When Posting an EtreCheck Report - Apple Community

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