How can I provide feedback on the AI Support Assistant and the Support process?
Is there currently an official way to leave feedback about interactions with the recently-introduced AI Support Assistant (or the human Advisors) and with the Support process in general?
Surveys asking for feedback about the Support Experience™ have been discontinued. One is no longer given the option of a survey following a Support call. I have noticed a significant drop-off in useful information and increase of "IDK" among Support Advisors since the AI became the entry into the system.
I'm not here just to gripe. If Apple has a way to make the AI better, I'm all in. Unfortunately, there isn't a Feedback channel for Support or the AI that it uses -- the Feedback page is for devices and apps/services.
[Re-Titled by Moderator]
Original Title: Support Experience Surveys