My wireless mouse keeps freezing even though fully charges. I have to turn off and restart my iMac to rectify this. I have a 2017 Retina 5K iMac with a 27" screen running on Ventura 13.7.8.
Any ideas?
Thanks.
Earlier Mac models
... and in case you need to know how to implement WheelieNick's suggestions ...
IMPORTANT Because restarting Bluetooth can temporarily disconnect your wireless mouse and keyboard, ideally have a wired USB mouse or keyboard available.
Your Mac will probably ask for your login password. When you type your password in Terminal, nothing will appear on the screen—not even dots or asterisks. That's normal. Type your password anyway and press Return. The Bluetooth service should restart. Your mouse may disconnect momentarily and then reconnect.
Then — Test the mouse. Use the mouse normally for several minutes.
If that doesn't fix it: try resetting the Bluetooth configuration. This is the more aggressive procedure. It can cause your Bluetooth devices to need to be paired again.
Like before doing this, make sure you have a wired input device available.
(Note: I don't have a Mac running macOS Ventura to verify the following steps.)
The Bluetooth preference file will be recreated by macOS, and you'll potentially need to pair your mouse and other Bluetooth accessories again.
... and in case you need to know how to implement WheelieNick's suggestions ...
IMPORTANT Because restarting Bluetooth can temporarily disconnect your wireless mouse and keyboard, ideally have a wired USB mouse or keyboard available.
Your Mac will probably ask for your login password. When you type your password in Terminal, nothing will appear on the screen—not even dots or asterisks. That's normal. Type your password anyway and press Return. The Bluetooth service should restart. Your mouse may disconnect momentarily and then reconnect.
Then — Test the mouse. Use the mouse normally for several minutes.
If that doesn't fix it: try resetting the Bluetooth configuration. This is the more aggressive procedure. It can cause your Bluetooth devices to need to be paired again.
Like before doing this, make sure you have a wired input device available.
(Note: I don't have a Mac running macOS Ventura to verify the following steps.)
The Bluetooth preference file will be recreated by macOS, and you'll potentially need to pair your mouse and other Bluetooth accessories again.
To fix a wireless mouse that keeps freezing on your 2017 iMac running macOS Ventura, you need to force-reset the macOS Bluetooth background process and clear hardware caches, as this is a known bug with Ventura's Bluetooth stack on Intel Macs.
Wireless mouse freezes on iMac
