iPad Air not recognizing contact number for texting

Just got a new iPad air. Transferred all the data. However, it will not recognize the phone number for one of my contacts. It's the correct number, and it is not blocked. And the number works on my iPhone. So, I can text this contact on my iPhone, but I can't text this person on my iPad. The phone number works on my iPhone, but the iPad won't recognize the phone number as being legitimate.


It's only this phone number. All the others seem OK (so far...). And it's only on the new iPad. I went to the Cloud, deleted the contact and created a new contact using the same phone number. Still won't work.


Any suggestions?

iPad Air, iPadOS 26

Posted on May 28, 2026 6:11 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2026 8:07 AM

If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


3 replies
Question marked as Top-ranking reply

May 28, 2026 8:07 AM in response to enwiggen

If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


iPad Air not recognizing contact number for texting

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