AirPods Pro 3 - Hearing Test

The message saying a diagnostics check is needed before you can test your hearing is normal and expected when you first set up the AirPods Pro 3 for the hearing health features. The issue you are running into with the reset instructions is that the manual reset process for the AirPods Pro 3 is slightly different from what you may be used to with older AirPods models.

For the AirPods Pro 3, the reset is done using the case itself, not by tapping on the earbuds. Here is the correct process: put both AirPods Pro 3 into the case and close the lid. Wait about 30 seconds. Then open the lid. On the back of the case there is a small button. Press and hold that button for about 15 seconds. The status light on the front of the case will flash amber for a few seconds and then turn white. When it flashes white, the reset is complete.

After that, go through the setup process again by bringing the case near your iPhone with the lid open. Once the AirPods reconnect to your iPhone, open the Health app and look for the Hearing section to set up the hearing test. Alternatively, you can go to Settings > Accessibility > Audio/Visual > Headphone Accommodations > Custom Audio Setup.

The diagnostics check that was blocking the hearing test should complete automatically in the background after the AirPods reconnect and sit idle for a few minutes in a quiet environment. Once it finishes, the hearing test option should become available. If it still shows the same message after waiting 10 minutes after reconnecting, try putting the AirPods back in the case, closing the lid for a minute, and then reopening and trying again.

first of all, Airpods Pro 3 do not have a button on the rear...second I have 2 pair that simply will not update from 8A357, and do not go amber-to-flashing-white-to-faster-flashing white...no way to do a hearing test, and several other flakie's...waste of $$$