Unable to view album songs in iTunes Store on iPad Pro

OK, got it to work again after “tapping around” the app screen. But then there was no search field in the music tab, only the Top Charts tab - for a few minutes - until I closed out the app and reopened.

It will open albums featured on the first page. But if you search for one, that album won’t. It is quite buggy.

No one responded to my feedback I sent, last week, either. Perhaps they (Apple Support) are still researching/trying to fix before sending me a reply?

We sound like kindred spirits! Now I don’t feel so bad remaining on Windows 10 for the same reason! But I still support Apple, a LOT, thru ongoing purchases to build my library. Very disappointed they don’t appreciate those of us who buy, as much as those who “rent” (which is all streaming is, after all). 

I’ve found fewer & fewer reasons to use my PC other than for music - and more ways to use my multiple iPads for things I used to only do on my PC. Therefore, risking the security issues and lack of support from Microsoft (on my Dell) is a minor sacrifice - to continue enjoying my music collection. 

Another thing: I strongly believe iTunes on a PC sounds better than music played directly from an iPad or iPhone - especially when the equalizer is set “just right.” (I use wifi to play my music thru our whole house Bose speakers. I’ve also played synced music directly from an iPad or iPhone - and I’ve heard a difference.)  

iTunes for Windows user interface/functionality is much better on a PC than the app on iPad. Never understood why they’re so completely different. I know iTunes on a Mac (my sis has a Mac) is more like Windows than iTunes on iPad. My connection via my iPads (to my library), Apple Remote, helps - but it has limitations.

I just wish they would make iTunes (vs. Apple Music) more compatible with newer PC software, so we can keep “our way of enjoying music” up-to-date. It’s unnerving (and scary) seeing iTunes slowly becoming obsolete. Those of us who purchase and own music should not be penalized! Apple already made enough money from me, thru purchases made over the past decades, to cover an Apple Music subscription for the rest of my life.

Thank you. Will give that a try. I always avoid reloading apps until everything else is exhausted. I find it frustrating it’s needed, in the first place. 

Regarding storing music on the iPad iTunes app (per your reply) - I was under the impression there was only (on iPad) A) the iTunes Store, for new purchases, and B) the Music app - where I can find the music I synced from my PC.

Can see why music owners might avoid the “Music” app because it annoyingly tries to get me to subscribe to Apple Music after each iOS update. (I have turned down dozens of “Free 3 Months” offers.) I just switch over to “Library” (within the Music app) to find my synced playlists. Maybe this is what you meant by iTunes on iPad (for storing music)?

Anyway, I will try reloading the iTunes Store app on my 2 newer iPad Pros. Will post an update once successful! In the meantime, if there is an app similar to “iTunes for Windows” on iPad or iPad Pro - would love to know about it!!

Couple things to clarify: I was able to see the app in the store, just wondered why it was not listed with all the other apps I had already downloaded - under “your apps.” But I redownloaded it - from the store - just fine.

Re: storing your music, I guess I didn’t understand you use a laptop (vs an iPad). For some reason I pictured an “iTunes for windows” level app on an iPad. iPads (or iPhones or iPods) are limited to the Music app (for playing synced files or Apple Music) or iTunes Store (for purchases) - from my experience. But a laptop is pretty much a PC, so yes, iTunes could be there.

Regarding artwork (UGH - thinking of many headaches I’ve experienced over the years) there are many factors that could impact that. I have found this can happen depending on the iPhone model & software  PLUS which iTunes version on which Windows (7, 10, 11). I ditched an older model iPod Touch - at least 5 years ago - because it was duplicating playlists in iTunes on my PC. (Now have a newer model - last iPod Touch made - and it works fine) 

I run Windows 10 on my Dell PC, my iTunes version goes back 2 or 3 updates ago - like 12.13.7 or 8? (afraid it will not sync with ALL my devices - if I update it). With the current version I have no problems syncing music (via USB) to any of them: old iPad Pro, 2 new iPad Pros, older iPad (mainly used to stream my recorded TiVo programs), iPod Touch, iPod Classic (yes, from the 2000s!) and my iPhone 14 Pro. From other posts I’ve read, certain iPhone models don’t “play nice” when syncing, especially if you have Windows 11. For pics transfers, I rely more on iCloud, these days.

OK, just give it some time. Wait a day, then try to open an album tomorrow. Yes, it works today for you, but only temporarily. I’ve seen it “stop working” in a few hours!!

To repeat: it only doesn’t work on two “newer” (they’re a couple of years old) iPad Pros on the latest software. It will work temporarily, if you reboot or reopen up the app, but if you give it some time, it will stop working again.

Perhaps I will REPEAT removing the software and re-downloading it again from the store - on the 2 newer iPads Pros - but that did not help last time, so not sure I want to do that a 2nd time (sigh) only to be disappointed AGAIN.

For the record, I love apple products too: I have 4 iPads, an iPhone 14 Pro & 2 iPods (three, of you count the iPod Touch I stopped using because it messed with my album covers in iTunes) & an Apple Watch. I also used to work in a tech support for Verizon Wireless, years ago. So I know about troubleshooting. In this case: 2 iPads work, 2 don’t. The common denominator - 2 newer iPads running the latest software. Just like dozens of times before - they (Apple) fix one thing, but overlook another. Not my first rodeo…but your probably know that, since you know I like Billy Joel - LOL

Thank you! Since I post so infrequently, I forget which is used for what. Plus, I’ve gotten used to the friendly & helpful “iTunes for Windows” community, I guess.😉

Happy for you. Unfortunately, on at least two of my 4 iPads - my newer ones - both iPad Pro, running 26.5.2, one’s a 5th gen, the other says M5 - I STILL can’t open albums in iTunes Store (to view the song list before purchasing).

Now, it does work if you tap on an album displayed on the main screen (imagine that, they allow you to view an album they are promoting…🙄). But try typing in/looking up something else…

I just tried “Billy Joel” (any of his albums) and it didn’t work. Or I recently tried something obscure, the soundtrack to the Hallmark series “The Way Home” - which has its own issues: Apple shows 3 different albums, all with different numbers of tracks - because they were released on different days. A separate issue. But none of the 3 album “versions” with OPEN!!!

They NO LONGER CARE about valuable MONEY SPENDING CUSTOMERS who search for & PURCHASE music!!😠

In any case, the above 2, or any album you need to SEARCH, to find, will not open until you close the iTunes Store app at least 2 times and/or reboot the iPad. RIDICULOUS!!! And the iOS has even been updated since!!! It fixed NOTHING!!!

For now, if I want to view an album song listing, I just wait til I’m on my PC and do it thru iTunes for Windows. But even THAT has been “slow & glitchy” as of late. Also, the good news I just tried opening albums on my 2 older iPads:

Gold 7th Gen iPad running 18.7.9

Pink iPad Pro 9.7 inch running 16.7.16

Those work fine opening albums.

This is strictly a problem for NEWER IPAD Pros running the Newest Software!!…Amazing