iPhone 15+ running iOS 26.5 cannot block spam callers

It appears to have started with iOS 26 on my iPhone 15+. I am no longer able to block spam callers. Actually, can click the information button to the right of the phone number and select block but the block doesn't remain when go out of the information screen.


I have read things like make sure you are using the Classic view, which I am. Nothing seems to allow me to continue blocking spam callers.


Phone: iPhone 15+ on Verizon

iOS: 26.5

iPhone 15 Pro, iOS 26

Posted on Jun 6, 2026 10:08 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2026 12:12 PM

silver_mica wrote:
Call Screening isn't a solution. Period.
Only call blocking will work. Period.

Call Blocking is useless for Spam calls!

  • There is no way you can keep up with every "spoofed" number used by spammers. You are likely to never even receive a spam call from the same number you had blocked, because they are completely made up. You really think they are using a single known number to automate those spam calls?
  • Call Blocking is also useless for avoiding spam when the sender has blocked their Caller ID. Your phone is still going to ring and you will have to grab your phone and then make the choice on whether you are going to answer it or not. To prevent your phone from ringing for a blocked caller ID you would need to use one of the Call Screening options, such as Screen Unknown Callers and if you are going to do that, you are better off using Ask Reason for Call.
  • Call Screening does work and especially well when you choose the Ask Reason for Call option. If you don't think so, you have not tried it at all. Spammers are not giving their name and reason for their call at the prompt, and that means your phone is not ringing at all. The calls can still be seen in the Unwanted Call list, but of course those can be easily bulk deleted whenever you feel like it and the badge number of missed calls on the Phone app does not reflect those unwanted numbers.
  • Another benefit of Call Screening over Call Blocking is that since Voicemail is a cellular service, even if you block the call on your device they are still able to leave a voicemail with your cellular provider. That voicemail from your cellular provider is synced to your phone and you will see the badge count in the Phone app until you go in and delete that voicemail. Call Screening does not allow your cellular provider to record the voicemail, because the call has been answered by Siri in the background where you are not bothered at all.


There is a very good reason why you would use Call Blocking and it has nothing to do with Spam. For example, if you have a particular friend you are mad at, then absolutely block that number. If you have more than 3,000 of these friends, you may have bigger problems where Call Blocking is not that solution. That is also why Verizon gives you 5 numbers to block for free, they understand the purpose of call blocking.

31 replies
Question marked as Top-ranking reply

Aug 1, 2026 12:12 PM in response to silver_mica

silver_mica wrote:
Call Screening isn't a solution. Period.
Only call blocking will work. Period.

Call Blocking is useless for Spam calls!

  • There is no way you can keep up with every "spoofed" number used by spammers. You are likely to never even receive a spam call from the same number you had blocked, because they are completely made up. You really think they are using a single known number to automate those spam calls?
  • Call Blocking is also useless for avoiding spam when the sender has blocked their Caller ID. Your phone is still going to ring and you will have to grab your phone and then make the choice on whether you are going to answer it or not. To prevent your phone from ringing for a blocked caller ID you would need to use one of the Call Screening options, such as Screen Unknown Callers and if you are going to do that, you are better off using Ask Reason for Call.
  • Call Screening does work and especially well when you choose the Ask Reason for Call option. If you don't think so, you have not tried it at all. Spammers are not giving their name and reason for their call at the prompt, and that means your phone is not ringing at all. The calls can still be seen in the Unwanted Call list, but of course those can be easily bulk deleted whenever you feel like it and the badge number of missed calls on the Phone app does not reflect those unwanted numbers.
  • Another benefit of Call Screening over Call Blocking is that since Voicemail is a cellular service, even if you block the call on your device they are still able to leave a voicemail with your cellular provider. That voicemail from your cellular provider is synced to your phone and you will see the badge count in the Phone app until you go in and delete that voicemail. Call Screening does not allow your cellular provider to record the voicemail, because the call has been answered by Siri in the background where you are not bothered at all.


There is a very good reason why you would use Call Blocking and it has nothing to do with Spam. For example, if you have a particular friend you are mad at, then absolutely block that number. If you have more than 3,000 of these friends, you may have bigger problems where Call Blocking is not that solution. That is also why Verizon gives you 5 numbers to block for free, they understand the purpose of call blocking.

Jun 6, 2026 10:27 AM in response to buzzoff13

Hi buzzoff13,

Worth checking Settings > Phone > Blocked Contacts — sometimes the block registers there even if it doesn't show in the call log. If it's not there either, try this: instead of blocking from the info screen, go directly to Settings > Phone > Blocked Contacts > Add New and add the number manually. That path tends to stick more reliably.

If neither works, a quick reset of network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) sometimes clears whatever's interfering with the block list.

Jun 7, 2026 6:14 AM in response to buzzoff13

There have been multiple reports of issues with Call Blocking subsequent to recent iOS 26.x updates.


You would be best advised to submit a Bug Report via Apple's Product Feedback portal.  For iPhone and iOS:

Feedback - iPhone - Apple


When submitting your Bug Report, please ensure that you include details of your iPhone model and installed version of iOS within the body-text of your report along with details of the problem.  Do not rely upon the pick-list alone - as this rarely includes the current version of iOS.


Every Bug Report counts.  Unless sufficient reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.


Jul 14, 2026 6:52 PM in response to buzzoff13

I was at 17,000 if you can believe that. I read something on a post about this same issue where a guy said that Apple lowered the number of contacts allowed to 3,000. Since I don't have faith in Apple fixing anything soon I figured if this guy knew what he was talking about. So I started deleting blocked contacts. With the number I had, plus they can only be deleted one at a time, this took me some time. Once I got below 3,000 I tried blocking a contact again and it worked. So, since in iOS 26 apple starting listing blocked contacts by phone number rather than chronologically as was done earlier, I decided to delete all of them to give me more room. This has been over a week and it still working as intended.


From your comments, it appears that you don't really know how many numbers you have blocked. You can find out the exact number by going to Settings>Privacy & Security>Blocked Contacts. If you are in fact over 3,000 you may want to give this a try.

Jul 15, 2026 4:58 PM in response to buzzoff13

The guy that mentioned it said that is when it was reduced. And yes, it would have been nice of them to tell users. Funny thing is I have been on the phone 3 different times with Apple support and the support people don't even know about it. They kept saying that they are aware of the issue and currently investigating.


So try and delete some of the blocked contacts and then try and block one of your current ones and see if it works. Maybe just start with deleting 25 or so. If it works then you can take the time to delete more.


Let me know if it works for you.

Jul 16, 2026 7:46 AM in response to Awrosey426

Thank you for your post. I was wondering about the maximum blocked contacts allowed also. I had the same issue as of the iOS 26 update. My blocked contacts had hit 3,000 and I couldn’t block contacts any longer by use of the block contact option or by manually adding to the blocked contact list. I tried deleting some of them and it worked. I can block contacts once again, so I guess I’ll be deleting my whole list now. Thank God I don’t have 17,000. lol. Thanks again for posting this!

Jul 29, 2026 7:39 PM in response to silver_mica

silver_mica wrote:
This is extremely disappointing.

Blocking numbers is not an effective tool for Spam control. Spammers "spoof" the sending numbers so you are not likely to ever receive another call from that number anyway. The only real purpose for call blocking is blocking known contacts that you no longer want to communicate with or if by chance you happen to see continuous calls from the same number.


For Spam control, Apple introduced Call Screening in the latest OS version, and there are also other third party Spam services you can check into. Most Cell Providers also offer some kind of Spam Service, with some being free and others requiring a subscription, but Call Blocking is not intended for spam control.

Jul 16, 2026 8:12 AM in response to Awrosey426

Awrosey426 I did delete below 3000 and you are correct. Seems like the feature should just be removed altogether since it is easy to hit the limit. Having the feature, with no knowledge of its limits, makes the feature worthless and having to maintain less than 3000 is not worth our time. I think they could do a better job of implementing spam control w/o making it more cumbersome for the user.


I know that MrHoffman doesn't support the use of the feature but if implemented properly, w/o limitations, I suggest that it will still help.

Jun 7, 2026 6:03 AM in response to Emij_Udine

Agreed!


Unfortunately, silencing unknown callers is difficult as there are many calls that are valid that are not in my contacts and only caller-id is the phone number. I use Live Voicemail to help ID the caller and spammers won't usually leave a VM. The workarounds are "labor intensive" and mostly not feasible for me. I will report the issue to apple, as you suggest, but I find that typically doesn't illicit any responses or fixes unless they get inundated with the feedback.


Do you think Apple has a limit on how many phone numbers you can block? I have read 20,000 but I am no where near that. I would be surprised if I had 1000. I have also read that 26.6 b-e-t-a has a notification that if you reach the maximum it will notify you and tell you that you need to remove another number from the blocked list in order to add another. However, again, if 20,000 is the max, I am no where near it; I am certain. Wish there was a way to count the blocked numbers.


Thanks again for your help. I hope they can fix what they broke!



Jun 7, 2026 6:23 AM in response to LotusPilot

LotusPilot, thank you!


I have already submitted the report to apple.com/feedback. Unfortunately, I didn't see your response until after the submission. I did use the drop down boxes and shared the iOS (26.5). Just by searching, I can see many have the same complaint but I can't verify that 20,000 blocked numbers is the correct maximum. However, myself, as others, state they are well below the max and still can no longer block numbers. I wish I knew how to count the number of blocked numbers I actually have.

Jun 27, 2026 4:10 PM in response to buzzoff13

LotusPilot, forgot to let you know but I did post the Bug Report using your instructions to be specific about iOS and phone model. BTW, your link is for the iPad but just swapped iPad for iPhone in the URL and worked perfectly.


I hope that there are enough bug reports as this is definitely a bug they have introduced with iOS 26.


Thanks for your help and fingers are crossed.

iPhone 15+ running iOS 26.5 cannot block spam callers

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