Keyboard impressions on MacBook Pro 14-inch display

I am writing to report a progressive issue with my MacBook Pro 14-inch with M5 chip regarding keyboard impressions appearing on the display.

Issue Description: Over the past 3 months, keyboard marks have been increasingly appearing on my display whenever the laptop is closed. The problem is worsening with each use. There is no protective layer between the keyboard and display, and I regularly clean both the keyboard and screen. Despite my care and maintenance, the marks continue to deepen.

MacBook Pro 14″, macOS 26.5

Posted on Jun 11, 2026 9:47 PM

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3 replies

Jun 12, 2026 10:54 AM in response to Starboyy1

The Mac shipped with a piece of light tissue type paper on the keyboard, separating it from the screen— if you can not resolve your issue, maybe this is your way forward.


Clean hands, clean keyboard, clean screen...It is hard to believe your Mac is any different then the millions of MacBook Pro 14-inch with M5 sold...



keyboards/ screens both are considered hardware— if it is an issue take it in as recommended above.

Jun 11, 2026 10:15 PM in response to Starboyy1

Starboyy1 wrote:
I am writing to report a progressive issue with my MacBook Pro 14-inch with M5 chip regarding keyboard impressions appearing on the display.
Issue Description: Over the past 3 months, keyboard marks have been increasingly appearing on my display whenever the laptop is closed. The problem is worsening with each use. There is no protective layer between the keyboard and display, and I regularly clean both the keyboard and screen. Despite my care and maintenance, the marks continue to deepen.
Official Apple Support Community


That screen looks filthy... I would clean the screen and your keyboard.


Clean your Mac computer’s screen or display

Clean your Mac computer’s screen or display - Apple Support



How to clean your Apple products

How to clean your Apple products - Apple Support


never heard of those dirty key marks "deepening"...


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support






Keyboard impressions on MacBook Pro 14-inch display

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