iPhone 13 performance drop, battery issues, random shutdowns

In the past few weeks my iphone 13's performance has dropped significantly.

I bought the phone about 2.5 years ago, my last phone lasted for 5 years. I have been treating it good, not charging for nights. Now it says that my max capacity is at 70%.

My phone turns off at random times with my battery being above 20%, the apps sometimes dont run or do so slowly and sometimes i cant access the camera.

I have heard about similar cases with other iphone 13 users.

The thing is, I dont have money to have it serviced for an extreme amount of money, nor to buy another phone.

I dont understand how this could happen when my phone is fairly new. Least to say I'm dissapointed.


Posted on Jun 14, 2026 7:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2026 7:52 AM

Now it says that my max capacity is at 70%.


The battery should have been replaced when the Max Capacity dropped under 80%.


As it stands, if you continue to use the phone, you can expect more frequent issues with the very real risk of the battery overheating and expanding.......damaging the phone, making repairs to the phone impossible.


So, rather than spending about $100 (U.S.) on a new battery, you will likely have to buy a complete new phone if you do not replace the battery at this time.


The Apple Store / Genius Bar or an authorized Apple service shop can install a new battery. You can find a list of authorized shops in your area using this link:


Find Locations










9 replies
Question marked as Top-ranking reply

Jun 14, 2026 7:52 AM in response to alíz209

Now it says that my max capacity is at 70%.


The battery should have been replaced when the Max Capacity dropped under 80%.


As it stands, if you continue to use the phone, you can expect more frequent issues with the very real risk of the battery overheating and expanding.......damaging the phone, making repairs to the phone impossible.


So, rather than spending about $100 (U.S.) on a new battery, you will likely have to buy a complete new phone if you do not replace the battery at this time.


The Apple Store / Genius Bar or an authorized Apple service shop can install a new battery. You can find a list of authorized shops in your area using this link:


Find Locations










Jun 14, 2026 7:53 AM in response to alíz209

Your phone is long due for a battery replacement. Batteries are consumables, not sure why you are disappointed.


Batteries degrade over time with usage due to chemical aging.

You can expect about a 1% drop per 50 charging cycles (25 charging cycles for IPhone 14 and older) with average use on an iPhone. This is an approximation, that is why it may be plus or minus a few percent on a month to month basis.

Apple recommends replacing the battery when it's health reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.


It will cost approximately $89 to get it replaced, that is not an extreme amount of money.


I have been treating it good, not charging for nights.


It's not how often you charge it,it's how many complete cycles it has been charged. And Apple recommends charging it every night.


iPhone Battery Replacement.

Apple Service and Repair for iPhone Battery - Apple Support


About Lithium Ion Batteries

iPhone battery and performance - Apple Support (IN)


Jun 14, 2026 7:57 AM in response to alíz209

alíz209 wrote:
That doesn't give an explanation to the glitches and the turning offs though. I am dissapointed because my last phone ( which was an android) lasted for double the years. Imo that is a valid concern for dissapointment

You don't understand how important it is to have a healthy battery in your iPhone. When a battery is as severely depleted as your battery is, normal use of the phone is diminished as you're learning. They can shut down to protect themselves if the battery can't can't handle the load. They slow down. And eventually, they can swell of catch on fire.


Batteries in Android phones don't last any longer. Batteries are consumable parts, which with every full cycle charge diminish their ability to hold the same charge as when new. Just like a simpler example, batteries in a flash light eventually wear out. There is no such thing as a forever battery. At least not in this world yet.


Please heed the advice you're being given and schedule a battery replacement at your absolute earliest convenience. Or trade the phone in and buy a new iPhone.

Jun 14, 2026 7:57 AM in response to alíz209

You can replace the battery now and the phone will go another 2-3 years. Or, you can do nothing and the battery will expand and physically damage the phone, making repairs impossible.


Would you rather be disappointed because you need to buy a new battery now or would you rather be disappointed because you did nothing and the phone will not be repairable in the near future, and you will need to buy a new phone?


Which "disappointment" will you choose?



Jun 14, 2026 7:58 AM in response to alíz209

As batteries age they become chemically less stable and prone to sudden drops in volts. A change in voltage can permanently damage critical internal components. Safeguards are built into the device that when voltage drops are detected, cut power to prevent damage. This is why the iPhone shutdowns suddenly. The battery capacity measures wattage, not specifically volts.

iPhone 13 performance drop, battery issues, random shutdowns

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.