Phone completely wiped, seeking assistance

I’m not sure if this will help me or not I woke up to my phone being completely wiped. I have extremely poor eyesight and heart of hearing. Is there someone I can take this phone too and have them help me.

iPhone 14 Plus, iOS 26

Posted on Jun 23, 2026 3:40 PM

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Posted on Jun 23, 2026 3:49 PM

I'm so sorry you're going through this. Yes there is someone you can take the phone to and get help. Contact your local Apple Store and make an appointment at their genius bar. The link below will help with that. Good luck.


Genius Bar Reservation and Apple Support Options - Apple


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Phone completely wiped, seeking assistance

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