iPhone: Passkeys not found for apple.com on iCloud.com

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Level 1

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iPhone: Passkeys not found for apple.com on iCloud.com

Using "Sign in with my iPhone" on iCloud.com. After scanning the QR code displayed by Windows, the iPhone connects via Bluetooth to the PC. The problem is that my iPhone says that "no passkeys were found for apple.com". I have other password managers, but tried rebooting and different combinations of iCloud Keychain on/off and third-party password managers off/on, but nothing repairs that. I remember that I already successfully signed in using the weird circle QR code, seems that this is no longer available.

Windows 11 laptop, tried with Firefox and Chrome.

iPhone 15 Pro, on iOS 25.5.

I also tried using Safari on the iPhone to connect to account.apple.com, dismissing the "Sign in with your Apple account on "account.apple.com" " by clicking on "Sign in with another account", then clicking on "Sign in with a passkey" but the same prompt for a passkey that notifies me that the passkey for that website does not exist.

iPhone 15 Pro, iOS 26

Posted on Jun 25, 2026 10:14 AM

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Answer 1

Top-ranking reply

v1v3km

Level 5

6,766 points

Jun 27, 2026 12:41 AM in response to kernelb00t

The "no passkeys were found for apple.com" message means iCloud Keychain doesn't have a saved passkey for apple.com on your iPhone. This can happen if a passkey was never actually created, or if it was removed. Here are the steps to resolve this:

1. Check if a passkey for apple.com exists in iCloud Keychain:

- On your iPhone, go to Settings > Passwords

- Search for "apple.com" and look for an entry that shows a passkey icon (a key symbol)

- If no passkey entry exists, you'll need to create one

2. Create a new Passkey for apple.com:

- On your iPhone, open Safari and go to account.apple.com

- Sign in with your Apple ID and password

- Navigate to Sign-In & Security > Passkeys

- Create a new passkey, which will save it to iCloud Keychain

3. Ensure iCloud Keychain sync is enabled:

- Settings > [your name] > iCloud > Passwords and Keychain > toggle ON

- Wait a moment for the keychain to sync

4. Make sure Bluetooth is enabled on both the iPhone and the Windows PC and they are physically close to each other when using the QR code flow.

5. If the issue persists, try signing out and back into your Apple ID in iCloud settings to force a keychain sync.

Note: The old passkey-less QR sign-in method has been replaced. The current flow requires an actual passkey saved in iCloud Keychain for apple.com. Creating it via account.apple.com in Safari (step 2) should resolve the problem.

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Answer 2

kernelb00t Author

Level 1

5 points

Jun 29, 2026 2:30 AM in response to v1v3km

Is that AI generated ? Because Gemini gave me the exact same process…

Anyway, there is no Passkey setting on the website. The only closest related setting is the « Security key » button that starts the physical physical security key enrollment process in the iPhone.

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Answer 3

Jun 29, 2026 12:46 PM in response to kernelb00t

kernelb00t wrote:

Is that AI generated ? Because Gemini gave me the exact same process…

Almost certainly.

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