How to unlock iPhone 17 pro max after update with unknown trusted phone number?

I have a iPhone 17 pro max and it did an update and when I tried to use it was locked, and I don't know my password to unlock my phone. I went through the steps online to reset my password but it is asking me for a trusted phone number and the last two numbers of phone number is nothing that I know and I need my phone back. PLEASE HELP


[Re-Titled by Moderator]

Original Title: Locked phone


iPhone 17

Posted on Jul 3, 2026 7:55 PM

Reply
1 reply

Jul 3, 2026 8:03 PM in response to DocTazz

DocTazz wrote:
I have a iPhone 17 pro max and it did an update and when I tried to use it was locked, and I don't know my password to unlock my phone. I went through the steps online to reset my password but it is asking me for a trusted phone number and the last two numbers of phone number is nothing that I know and I need my phone back. PLEASE HELP
[Re-Titled by Moderator]
Original Title: Locked phone

If you don't recall your iPhone Passcode, you'll need to use your computer to erase it, then set it up again, hopefully, from your most recent backup, assuming you've been backing it up. This link explains how to do that --> If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


How to unlock iPhone 17 pro max after update with unknown trusted phone number?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.