How to identify and handle virus notifications on iPhone?

I keep getting notices that tell me to download a cleaner app because i have viruses. Are these real or is it someone trying to get information?




[Edited by Moderator]

Original Title: Infected??

iPhone 14, iOS 26

Posted on Jul 6, 2026 2:00 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2026 2:08 PM

The notices that you see are scams that are trying to trick you into buying useless software to fix a problem that does not exist on your iPhone.


Ignore and delete any messages that you see like this.


By the way, the website that you were viewing at the time was paid to display the scam messages, so that might tell you something about the quality and security of the website that you were visiting.

7 replies
Question marked as Top-ranking reply

Jul 6, 2026 2:08 PM in response to mersalmarer10

The notices that you see are scams that are trying to trick you into buying useless software to fix a problem that does not exist on your iPhone.


Ignore and delete any messages that you see like this.


By the way, the website that you were viewing at the time was paid to display the scam messages, so that might tell you something about the quality and security of the website that you were visiting.

Jul 6, 2026 4:36 PM in response to mersalmarer10

The message is a scam.


It is not from Apple Security, despite the deceptive words "Apple Security" and an icon that includes a copy of the Apple logo.


A virus is a type of malware that spreads copies of itself to other programs and scripts. iOS is very locked-down. Thus, even if you installed an app that contained a virus, it could not spread. A "virus" that cannot spread is not much of a virus. A "virus removal application" would also be subject to the iOS lockdown and could not remove alleged viruses from your phone. A "virus removal application" that cannot remove viruses is not very much of a virus removal application.


The false claims that "Your system is severely damaged by (93) viruses!" are meant to frighten you into falling for the scam. So are the claims that the viruses will "soon corrupt your sim card, data, photos, and contacts if no action is taken." Some variants of this scam claim that your phone's or computer's hardware will be permanently damaged if you do not bite – without, of course, explaining how that's possible.


If the app developer had anything to do with this ad, it would be appropriate for Apple to pull their app from the App Store and to suspend their developer account.

Jul 6, 2026 8:26 PM in response to mersalmarer10

Hello~ Scammers doing what scammers do best…trying to frighten you into unnecessary action. Usually this unnecessary action is to part you from your money. The cleaner app is useless and will cause you nothing but further headaches. See this Apple link below…


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


I wish more users would question these as you have. Tell your family, friends and colleagues about this as well.


~Katana-San~

Jul 6, 2026 2:47 PM in response to mersalmarer10

Welcome and thank you for reaching out. 🤗


What you read was a fake popup message written in simple HTML (HyperText Markup Language) that looks like this:


alert("This is a pop-up message!");


A website does not have the ability to "scan" your Apple device. The only thing they can do is identify what device is accessing their website.


The good news is you can relax, you don’t have a virus.


All the best! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

How to identify and handle virus notifications on iPhone?

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