Restore backup to new iPhone without transferring the (blocked) Apple ID sign-in?
llo,
my iPhone 13 is signed into an Apple ID that has been permanently disabled and cannot be recovered. Because of this I cannot sign out of iCloud on the device or turn off Find My.
I created a full encrypted backup via my Mac and restored it to a new iPhone. However, the restore also transferred the iCloud sign-in of the disabled account to the new phone, and I could not sign out there either. I had to erase the new iPhone, which is now set up fresh without any account.
I would like to move my data (photos, notes, messages, app data) from the old iPhone to the new one without the disabled Apple ID being configured again.
Questions:
1. Is there any supported way to restore a Finder/iTunes backup while excluding the iCloud account settings?
2. Can Apple Support remove Activation Lock from the old device with proof of purchase, even though the account itself remains disabled? What documents are needed?
3. Is there any other supported migration path in my situation?
Any guidance is appreciated. Thank you!
iPhone 13, iOS 18