MacBook Air repeatedly reboots with 'your computer restarted because of a problem' error

I'm having a problem where my computer (13-inch MacBook Air, 2020, Intel i7 chip) is clearly working hard on something (the fan runs almost continuously) even though the activity monitor doesn't show much; also, on most occasions that the computer sleeps it then reboots afterward. This occurs whether on battery or power cable.


After restarting, I get a message "your computer restarted because of a problem", and the details contain the following:

TPIDRx_ELy = {1: 0xffffffdfe8d6a360 0: 0x0000000000000000 0ro: 0x0000000000000000 }

CORE 0 is the one that panicked. Check the full backtrace for details.

CORE 1: PC=0xfffffff017bcaa40, LR=0xfffffff017bcaa3c, FP=0xffffffe5e8577e40

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Panicked task 0xffffffdfe862ec60: 0 pages, 212 threads: pid 0: kernel_task

Panicked thread: 0xffffffdfe8d6a360, backtrace: 0xffffffe5e8467540, tid: 277708

lr: 0xfffffff017a7630c fp: 0xffffffe5e84675b0

lr: 0xfffffff017bc88e8 fp: 0xffffffe5e8467620

lr: 0xfffffff017bc7620 fp: 0xffffffe5e8467710

lr: 0xfffffff017a316b8 fp: 0xffffffe5e8467720

lr: 0xfffffff017a763f4 fp: 0xffffffe5e8467c00

lr: 0xfffffff0181d4e54 fp: 0xffffffe5e8467c20

lr: 0xfffffff016a2c6cc fp: 0xffffffe5e8467c50

lr: 0xfffffff016a142cc fp: 0xffffffe5e8467cb0

lr: 0xfffffff016a153fc fp: 0xffffffe5e8467cf0

lr: 0xfffffff016a1b510 fp: 0xffffffe5e8467d40

lr: 0xfffffff016a14dec fp: 0xffffffe5e8467e00

lr: 0xfffffff016a13aac fp: 0xffffffe5e8467e30

lr: 0xfffffff017ad2cbc fp: 0xffffffe5e8467f20

lr: 0xfffffff017a3c6ec fp: 0x0000000000000000


I tried to do the PRAM and SRC resets, and firmware reboot. I'm travelling, so don't really want to try the full OS reinstall unless essential. Any advice? Thanks!!




[Re-Titled by Moderator]

Original Title: Computer repeatedly reboots

MacBook Air 13″, macOS 15.7

Posted on Jul 20, 2026 2:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2026 1:31 PM

You can find the Kernel Panic logs in "/Library/Logs/DiagnosticReports" folder.....sometimes they can be found in the "Retired" subfolder as well. Other Kernel Panic logs may be found in the "ProxiedDevice-Bridge" subfolder (not sure of its exact name since I don't have a T2 Mac handy to confirm the exact name) and even its "Retired" subfolder.


Kernel Panic logs usually have file names containing "kernel" and/or "panic" in their names.


Post several of the Kernel Panic logs here using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar.


@SpiderMac has provided some good troubleshooting tips, but unfortunately neglected to provide a link to the Apple article describing how to boot into Safe Mode:

Start up your Mac in safe mode - Apple Support



You can run the third party app EtreCheck and post the complete report here so we can examine it for possible clues. It will include summaries of the Kernel Panic logs (not always enough details so posting several full panic logs can still be useful) as well as other log summaries, plus performance metrics & other details useful for troubleshooting computer issues remotely. We may notice some third party software that is known to cause Kernel Panics & other system issues.

How to use the Add Text Feature When Posting an EtreCheck Report - Apple Community


1 reply
Question marked as Top-ranking reply

Jul 20, 2026 1:31 PM in response to duodenum8

You can find the Kernel Panic logs in "/Library/Logs/DiagnosticReports" folder.....sometimes they can be found in the "Retired" subfolder as well. Other Kernel Panic logs may be found in the "ProxiedDevice-Bridge" subfolder (not sure of its exact name since I don't have a T2 Mac handy to confirm the exact name) and even its "Retired" subfolder.


Kernel Panic logs usually have file names containing "kernel" and/or "panic" in their names.


Post several of the Kernel Panic logs here using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar.


@SpiderMac has provided some good troubleshooting tips, but unfortunately neglected to provide a link to the Apple article describing how to boot into Safe Mode:

Start up your Mac in safe mode - Apple Support



You can run the third party app EtreCheck and post the complete report here so we can examine it for possible clues. It will include summaries of the Kernel Panic logs (not always enough details so posting several full panic logs can still be useful) as well as other log summaries, plus performance metrics & other details useful for troubleshooting computer issues remotely. We may notice some third party software that is known to cause Kernel Panics & other system issues.

How to use the Add Text Feature When Posting an EtreCheck Report - Apple Community


MacBook Air repeatedly reboots with 'your computer restarted because of a problem' error

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