Pearltrees premium full, won't save

I have so far failed to elicit support from Apple, to find out why my premium Pearltrees subscription will not allow me to save anything, saying it is full. I renewed the premium fee last December and might have to cancel altogether.


iPad Pro, iPadOS 26

Posted on Jul 24, 2026 8:01 PM

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8 replies

Aug 4, 2026 4:22 AM in response to weeklycod

I've been trying to communicate with Apple Support but the choices of issues are so limited, and I've tried the 'I want a refund' button but the page keeps telling me there's nothing I can be refunded for - even though my subscription for Pearltrees is showing that it was paid. The Pearltrees company reckons their records show no payment so, somewhere along the line, I've paid Apple the subscription but they haven't passed it on to Pearltrees. And I actually want to keep using the app. It's handy for my teaching practice.

Pearltrees premium full, won't save

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