How do I fix frequent crashes after macOS updates?

For the 3rd time now, when I apply an update on my desktop, the computer crashes in sleep. Three updates in a row. Do I have to once again wait for months before this stops? If you see my history on this subject you will find I have tried everything everyone has suggested for almost a full year now. How can this keep happening?



[Re-Titled by Moderator]

Original Title: New update causing desktop to crash. 3rd update in a row to cause this behaviour. No fix works.

iMac (2017 – 2020)

Posted on Aug 1, 2026 8:57 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2026 9:16 AM

akg78002 wrote:
<EtreCheck Report.log>
Report attached. Greatest appreciation for any help.

Sorry about the length of this reply but there is a lot in your Etrecheck that is worth exploring further.


“Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.”


But kernel panics can also be caused by attached peripherals. There appear to be a number of devices (hubs, adaptors …) attached to your ports. To troubleshoot, disconnect as many as you can (this is a temporary diagnostic step) and then see if that affects the crash during sleep.


“Kernel Extensions: /Applications/MATLAB_R2025b.app [Not Loaded] sldrtkrn.kext - com.mathworks.sldrtkrn (25.1.0 - OS X 10.8)”


This looks like Mathworks’ Simulink Desktop Real-Time (SLDRT) kernel component, but I believe this is not the latest version. I believe there is a 2025b and 2026a version, both of which feature “bug fixes” and “compatibility considerations.” Not sure if this is related to what you are seeing, but this is a kernel extension and they are known for creating panics, freezes, etc. if not updated, especially as you are running the very latest version of the MacOS.


“2026-07-10 Microsoft_Defender_101.26030.0000_Individuals_Shim_Installer (101.26030.0000) – Installer”


You appear to have disabled the MacOS built in security and installed Microsoft_Defender, which has created problems reported in Apple Discussions for other users. I would suggest completely uninstalling Microsoft_Defender.


“[Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2025-04-08) Executable: /Library/Application Support/Citrix Receiver/ctxusbd 

[Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2025-04-08) Executable: /Library/Application Support/Citrix Receiver/ctxworkspaceupdater”

“[Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /usr/local/libexec/Citrix Workspace Helper.app/Contents/MacOS/Citrix Workspace Helper 

[Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords”

“[Running] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2023-01-11) Executable: /Library/Application Support/Citrix Receiver/SafariAdapter.app/Contents/MacOS/SafariAdapter”


What is this citrix installation? Is it for a managed Mac, say for an employer? Is it some sort of endpoint security or external management installation? I don’t know much about it but it seems to be making external connections, if those are active even during sleep, they could be related to your sleep freezes.



“[Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2025-04-08) Executable: /Library/PrivilegedHelperTools/com.starstechnologies.updater”


This looks to be some sort of online gaming setup, what is it? I think it also phones home and that kind of background activity during sleep can cause conflicts or freezes.


“[Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver”


This looks like a very old installation of something for a printer that connects to a remote server. Should it be updated, old versions might be incompatible with Tahoe.


“[Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz”


I think xquartz is an outdated tool that was used many years ago for graphics applications. I don’t know if what you have is even compatible with Tahoe.


You have multiple cloud services (Dropbox, Microsoft One Drive, Box  …) active. That should be ok but I am wondering if they might be stepping on one another in some way. These types of cloud services will often check online even during sleep.


You mentioned that Apple had your system wiped clean some time ago but after that, if you bring back all these installations and peripherals, probably you brought back the thing(s) that caused the sleep crashes. And seeing things installed as long ago as 2016 makes me wonder how they are there after a complete wipe, unless you migrated them back, which sort of defeats the purpose of the clean wipe.


With all the above, I am wondering if you should uninstall as many as you can, disconnect all peripherals, run for a while to see if no more kernel panics during sleep. If not, then bring back your items one or two at a time to see what triggers it.


An alternative is a true clean wipe (erase, reformat) followed by migrating back ONLY FILES, nothing else. Then reinstall and reconnect things one or two at a time, and test after each.


Finally, kernel panics can be a sign of failing hardware. Apple can check your hardware, it is 5-6 years old.

27 replies

Aug 24, 2026 7:54 AM in response to akg78002

akg78002 wrote:
If it is true I purchased faulty hardware, how can I avoid the same problem next time I make a purchase at Apple? Was there a test I could have done after I bought this while it was still in warranty? Do I just buy cheap hardware to mitigate risk from now on? I don't ever want to be in this position again. Any advice?

As for avoiding problematic hardware, I’m not sure there’s a way to do that. Not without the benefit of hindsight.


What can you do? Maintain AppleCare+ or AppleCare One coverage. Or maintain offset-model-years spare Macs, if repairs are potentially going to impede important work. Or both coverage and appropriate spares.


Various businesses I deal with maintain their own spares, and they replace their employees’ computers (PC and Mac) on a three to five year cycle. Leasing usually, and the lessors do want the gear back while they can still resell it.


Intel was having stability and self-bricking issues with at least some of their processor generations. I’m not so sure the problems weren’t more widespread than has subsequently been acknowledged too, particularly given the Intel handling of what was eventually acknowledged.


Investigative journalism from the Gamers Nexus YouTube channel reported on the biggest now-acknowledged Intel processor self-brickage, if you want some background on hardware faults. Steve from GN most definitely brought the receipts.


T2 is tied deeply into the earliest parts of the Intel x86-64 boot process. What I’ve seen of late-stage Intel MacBook Pro failures was what could have been flaky Intel processors, or hardware in very close processor proximity including T2. But I will defer to HWTech here.


Some of the iMac M1 models do seem to have developed display artifacts; lines on the display. There were some generations of graphics processor faults on iMac Intel models that showed lines or other graphics failures some years ago, too


Past mundane and expected aging-related HDD failures and such, and Mac mini power and MacBook Pro Intel battery recalls, I’ve not seen widespread reports of Mac issues in more recent times.


What might eventually happen with the SSD wear on the “under-purchased” 8 GB Mac models? Apple does include diagnostics and does over-provision, though.


I’d absolutely stay with reputable USB-C cables and reputable USB-C-related gear. That’s calmed somewhat in recent years, but was the wild west early on, and collateral hardware damage was and is a thing.

How do I fix frequent crashes after macOS updates?

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