I recently was victim to identity theft where I thought I was speaking with someone claiming to be from Apple in regards to an erroneous charge. They compromised my bank information, and when I was reporting this to my bank they suggested I take my phone to get it looked at and rest for malware or something the hacker may have obtained. I reset my Apple ID on all my devices but is there something else I should do?
iPhone 16 Pro, iOS 26
vschmitt1971 wrote:
I recently was victim to identity theft where I thought I was speaking with someone claiming to be from Apple in regards to an erroneous charge. They compromised my bank information, and when I was reporting this to my bank they suggested I take my phone to get it looked at and rest for malware or something the hacker may have obtained. I reset my Apple ID on all my devices but is there something else I should do?
If you changed your Apple Account Password on your devices, while they compromised your bank accounts, they couldn't have downloaded malware to your phone.
See this guidance from Apple --> If you think your Apple Account has been compromised - Apple Support
If you are in the U.S., you may want to "place a free, one-year fraud alert by contacting one of the three [major] credit bureaus." See the "See identity theft recovery steps" link on:
If you have completely erased and factory reset the iPhone there is nothing to be worried about
Identity theft and cleaning out my iPhone.
