No Passcode/Face ID prompt after battery replacement
My battery just got replaced and they disabled something, it doesn't ask for my Passcode or Face ID when I open the phone.
iPhone 13 Pro, iOS 26
My battery just got replaced and they disabled something, it doesn't ask for my Passcode or Face ID when I open the phone.
iPhone 13 Pro, iOS 26
sacmt wrote:
My battery just got replaced and they disabled something, it doesn't ask for my Passcode or Face ID when I open the phone.
Contact whoever replaced the battery, as it would appear the repair was incomplete, or introduced issues.
Did you use an Authorized Apple Service Provider? It sounds like you did not, and are receiving a lesson for next time.
Done at an apple store.
On the phone with Apple support for an hour.
May be ok now.
No Passcode/Face ID prompt after battery replacement