Cannot sign in to Apple Music app on Windows 11

Hello, I'm having an issue with the Apple Music app on Windows 11 Home. It won't let me sign in, even though I can sign in without any problems on iTunes or the iCloud app. I've tried everything, but I still can't access Apple Music. Please, if you could help me—I've tried everything, including changing my Apple ID password, but nothing works and I don't know what else to do

Windows, Windows 11 (26200)

Posted on Aug 11, 2026 6:13 AM

Top-ranking reply

WheelieNick

Level 9

59,530 points

Posted on Aug 11, 2026 9:59 AM

If the native Apple Music app on Windows 11 blocks your login while iTunes and iCloud work fine, the issue usually stems from corrupted Microsoft Store app data, background helper components like Bonjour conflicting with newer packages, or a stalled authorization token unique to the standalone modern app.

Repair or Reset the App

Open Windows Settings > Apps > Installed apps.
Find Apple Music, click the three dots (...), and select Advanced options.
Click Repair. If that fails, click Reset (note that this clears local app data).

View in context

20 replies

Sep 2, 2026 5:22 AM in response to minuscogh

It is absolutely beyond me that the Apple desktop applications are the exact, extreme opposite of their iPhone philosophy. Apple Music is a dumpster fire of horrible functionality paired with a nonexistent, even hostile, user experience.

You open the app, it tells you that your session has expired, yet your account shows in as logged in. Do you log out? Do you re-authorize the machine? Who knows? You do either, the credentials prompt disappears but there's absolutely no feedback if that was successful? Or a failure? Or something else? Is my session refreshed? Why is half my music, that is otherwise visible on my phone, is not synced to my computer?

You eventually get so frustrated that you go with the nuclear option of just re-installing - you click sign in, enter your details, prompt disappears, nothing happens? Absolutely wonderful.

I'm not even gonna try to download a VPN or delete Chrome cookies, such workarounds are just proof of the highest incompetence.