Cannot sign in to Apple Music app on Windows 11

Yeah, it's an ongoing issue with the Apple Music app for Windows.

It either just stays trying to log in forever, or simply exits the log in window without actually logging in.

The most we can do is send Apple feedback at Feedback - Apple Music - Apple and hope they fix it in a future update.

This is 1000% Apple's f-up.

The Windows app hasn't even been updated and it's the same on both the Apple Music and iTunes apps.

For years, it would force me to log in 2-3 times for each session to listen to music each time I logged in from my PC.

Now both apps just take your username and password and just sit there, dead, with 0 errors or reactions.

Reset and uninstalled and reinstalled, nothing works.

Some people on Reddit said it only works if you use a VPN to US but my Apple Music subscription is not even US-based.

Billion-dollar company btw, ladies and gentlemen!

None of the suggestions here worked for me (Apple Music in the UK).

In the end, I've fallen back to using iTunes (Click on the View Menu -> Media Kind -> Music) or pressing Ctrl + 1.

Then you can access your full iTunes Music subscription.

same issues on two windows 11 pro computers, no issues using web interface only issus with window app which got it from windows store. also no issue with mac air. same login and password

must be apple way to provent people from buy Windows Machine. lol.

they need to get this fix. ASAp

This worked for me, too, after wasting hours on different computers, different places and both Itunes and Apple Music (that really was a last resort). I don't even use a VPN normally but like you say, UK one didn't work - it had to be a US based one. Apple need to put this on the Itunes help forums, too, rather than the pointless advice that is there at the moment. Thanks.

Same issue, tried all the above, the automated help made uninstall VNP restart router PC but to no avail, don't think they have an answer support just strings you along till you give up.

Wonder if Apple will be refunding me my subscription, as i only use apple music on my desktop to find new music, use my library on my iPhone.

for what you pay for apple device and services this is pretty pore support

It is absolutely beyond me that the Apple desktop applications are the exact, extreme opposite of their iPhone philosophy. Apple Music is a dumpster fire of horrible functionality paired with a nonexistent, even hostile, user experience.

You open the app, it tells you that your session has expired, yet your account shows in as logged in. Do you log out? Do you re-authorize the machine? Who knows? You do either, the credentials prompt disappears but there's absolutely no feedback if that was successful? Or a failure? Or something else? Is my session refreshed? Why is half my music, that is otherwise visible on my phone, is not synced to my computer?

You eventually get so frustrated that you go with the nuclear option of just re-installing - you click sign in, enter your details, prompt disappears, nothing happens? Absolutely wonderful.

I'm not even gonna try to download a VPN or delete Chrome cookies, such workarounds are just proof of the highest incompetence.

I have tried every single workthrough in this thread. I reinstalled it, repaired it, closed instances, opened from the web browser, used my phone’s hotspot, a VPN, and nothing worked. Not even iTunes. How can a trillion dollar company be so poorly run they can’t even code a login properly? I could grab a 12 year old off of the streets of Bhutan and they could do better than you. Pathetic.

I just posted a new thread before I saw this one.

I'm having the same problem and none of the solutions work. I pay for an Apple One subscription and I expect better. This bug has gone unfixed too long.

I have the same issus on iTunes on Windows 10. Always worked before. But now I can't log in.

Just get a "Verifisering mislykkes. Det oppsto en feil under tilkopling til Apple-ID tjeneren" when I log in (translated from norwegian that would be something like "Verification failed. An error occured connection to Apple-ID server").

Tried installing Apple Music to see, but I get the same error there. So I can't access my music or buy new :-(

Still the same problem here since friday. Can't login on windows 11 (and only on windows app. Web player, android and TV are normal.

Same issue here!

Well this is it, my next phone will definitively not be an iPhone...

Same for me. Can't sync purchases I made on iTunes so the only way I can listen to my legally purchased songs is on my phone. Great /s

This is a terrible issue that really puts me off Apple and makes me want to go back to Spotify.

Nothing works for me other than web browser website.

The APP will not log me in