Sister's Apple ID password pop-up and apps persist on iPad

I have a sister who recently sync her iphone and my ipad before handing the ipad before me and there’s a pop up saying “please enter your password “ which is my sister email and the appstore, contact, and password app is also sync to her even though i logged out of her account a long time ago and I recently tried everything like closing the continuity option and all the shared information on icloud. I can’t even update my tiktok or instagram without it saying “please enter your password” again its my sister email. How to solve it?

iPad, iPadOS 26

Posted on Aug 17, 2026 12:59 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2026 1:09 AM

The pop-up asking for your sister's email happens because TikTok and Instagram on your iPad were originally downloaded using her Apple ID. iOS permanently links apps to the account that downloaded them, so updates require that specific password. 

How to Fix App Store Prompts

  • Delete TikTok and Instagram: Tap and hold the app icons, choose Remove App, and delete them completely from the iPad.
  • Reinstall with your ID: Open the app store, search for TikTok and Instagram, and download them using your own account. 


1 reply
Question marked as Top-ranking reply

Aug 17, 2026 1:09 AM in response to _hrley124

The pop-up asking for your sister's email happens because TikTok and Instagram on your iPad were originally downloaded using her Apple ID. iOS permanently links apps to the account that downloaded them, so updates require that specific password. 

How to Fix App Store Prompts

  • Delete TikTok and Instagram: Tap and hold the app icons, choose Remove App, and delete them completely from the iPad.
  • Reinstall with your ID: Open the app store, search for TikTok and Instagram, and download them using your own account. 


Sister's Apple ID password pop-up and apps persist on iPad

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